Admission Concierge

Infinity Healthcare Consulting; Evansville (IN); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Bonuses

Comprehensive health, dental, vision, 401(k), and more

Flexible Scheduling

Career Development

Supportive Team Culture

Job summary

Infinity Healthcare Consulting is seeking an Admissions Concierge to oversee all admissions in the health center from pre-admission to discharge. You will perform customer service rounds within the first 24 hours of patient stay, ensuring satisfaction and maintaining communication with the health center team.

The ideal candidate will possess strong clinical skills, a caring approach to patient care, and be a team player thriving in a fast-paced environment. Exceptional benefits and flexible scheduling opportunities are included.

Qualifications

• Strong clinical skills and a caring approach to patient care.
• Team player who thrives in a fast-paced environment.
• Long-term care experience preferred.

Responsibilities

• Oversee all admissions from pre-admission to discharge.
• Perform customer service rounds within the first 24 hours of patient stay.
• Ensure patient satisfaction and report back to center leadership.

Skills

Strong clinical skills

Caring approach to patient care

Team player

Ability to thrive in a fast-paced environment

Job description

The Admissions Concierge will be appointed to oversee all admissions coming into the health center(s) from pre-admission to discharge. The Concierge will perform all customer service rounds within the first 24 hours of patient stay, ensuring patient satisfaction, reporting back to appropriate center leadership, and continuing throughout the duration of the stay. The Concierges work closely with the marketing team and health center team to create a seamless admissions experience by thoroughly communicating patient-specific needs, room readiness, and hospitalized patient follow-up and return.

Benefits

• Bonuses
• Exceptional Benefits – Comprehensive health, dental, vision, 401(k), and more!
• Flexible Scheduling – Find the work‑life balance you need.
• Career Development – Training, certifications, and tuition reimbursement programs!
• Supportive Team Culture – A positive, team‑centered atmosphere with encouraging leadership.

Qualifications

• Strong clinical skills and a caring approach to patient care
• Team player who thrives in a fast‑paced environment
• Long‑term care experience preferred

This facility provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, this company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.