Patient Admissions Experience Specialist

Infinity Healthcare Consulting; Hobart (IN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Bonuses

Comprehensive health, dental, vision,

401(k) and more

Flexible Scheduling

Career Development (training, tuition)

Supportive Team Culture

Job summary

Infinity Healthcare Consulting is hiring an Admissions Concierge to oversee admissions from pre-admission to discharge and to provide exceptional patient service during the first 24 hours of a stay. The role involves coordinating with center leadership, marketing, and clinical teams to ensure room readiness and patient satisfaction.

Qualified candidates will have strong clinical skills, a caring patient approach, and a history of thriving in fast-paced environments.

Qualifications

• Strong clinical skills and a caring approach to patient care.
• Team player who thrives in a fast‑paced environment
• Long term care experience preferred

Responsibilities

• Oversee admissions from pre-admission to discharge.
• Perform customer service rounds within the first 24 hours of patient stay to ensure satisfaction.
• Report to appropriate center leadership and communicate patient needs.
• Collaborate with marketing and health center teams to ensure a seamless admissions experience.

Skills

Clinical skills

Customer service

Team player

Job description

Now hiring Admission Concierge

The Admissions Concierge will be appointed to overseeing all admissions coming into the health center(s) from pre-admission to discharge. As well, The Admissions Concierge will perform all customer service rounds within first 24 hours of patient stay ensuring patient satisfaction, reporting back to appropriate center leadership and ongoing throughout the duration of patient stay. Admissions Concierge will work closely with the marketing team and health center team to create a seamless admissions experience including thoroughly communicating patient specific needs, room readiness and hospitalized patient follow-up and return.

Why You’ll Love Working With Us:

• Bonuses –
• Exceptional Benefits – Comprehensive health, dental, vision, 401(k), and more!
• Flexible Scheduling – Find the work-life balance you need.
• Career Development – Training, certifications, and tuition reimbursement programs!
• Supportive Team Culture – A positive, team-centered atmosphere with encouraging leadership.
  
  
  

We’re Looking For:

• Strong clinical skills and a caring approach to patient care
• Team player who thrives in a fast-paced environment
• Long term care experience preferred
  
  
  

Join Our Family Today! Take the next step toward a rewarding career where you’ll make a real difference. Apply now and start your journey to success in healthcare!

This facility provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, this company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training