Administrator Store Services

ViziRecruiter,LLC.; Chicago (IL); Hybrid; USD 26,174 - 39,261; Full time

Job summary

A retail services provider is looking for an Admin 1 - Store Services to provide essential administrative support for store operations in Chicago, IL. The role includes maintaining service records, coordinating with vendors, and preparing performance reports. Ideal candidates will have a high school diploma, 1-2 years of relevant experience, and proficiency in Microsoft Office. This position offers a flexible hybrid work schedule with 3 in-person days and 2 remote days.

Qualifications

• 1-2 years of administrative experience, preferably in a retail or service environment.
• Strong organizational and multitasking skills are essential.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Maintain and update store service records.
• Assist with scheduling and coordinating vendor services.
• Prepare reports on store performance metrics and customer feedback.
• Handle internal communications and escalate issues accordingly.
• Ensure compliance with company policies and regulations.

Skills

Organizational skills

Multitasking

Verbal communication

Written communication

Proficiency in Microsoft Office Suite

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Overview

The Admin 1 - Store Services provides essential administrative and clerical support to ensure smooth daily operations of the supermarket. This role supports store leadership in vendor service compliance and documentation, coordination, customer service tracking.

Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC, Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, Hyattsville, MD and Mauldin, SC.

Responsibilities

• Maintain and update store service records, including scheduled service schedules, work logs, and compliance documentation.
• Assist with floor care, Ecolab, waste, window cleaning and other scheduled service tracking, and coordinating with vendors.
• Prepare reports on store performance metrics, customer feedback, and compliance checklists.
• Handle internal communications, including memos, announcements to the vendor community
• Respond to customer inquiries and escalate issues to appropriate departments.
• Ensure all administrative tasks comply with company policies and local regulations.
• Hold vendor partners and store leadership accountable according to the contracted scope of work while maintaining a positive relationship with both.
• Understand and accurately reflect the scope of work accordingly in regard to respective contract services.
• Work as a team across departments and partnerships both internally and externally.

Requirements

• High school diploma or equivalent.
• 1-2 years of administrative experience, preferably in a retail or service environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Service Channel and basic computer knowledge.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication abilities.
• Ability to maintain confidentiality and handle sensitive information.
• Ability to maintain a positive relationship with both vendor partners and store leadership.

Salary Range for ME/NC/PA/SC: $19.00 - $28.50