ADMINISTRATOR I (IT Accessibility Training Specialist Position)

Maryland AG; Baltimore (MD); On-site; USD 85,000 - 105,000; Full time

Job summary

The Maryland Department of Disabilities Assistive Technology Program (MDTAP) is seeking an experienced Instructional Designer to develop accessible eLearning modules, coordinate SCORM content in the Workday Learning system, and support IT accessibility initiatives across state agencies.

You will partner with MDTAP leadership to translate policies into practical training resources for staff and stakeholders.

Qualifications

• Three years designing, developing, and publishing interactive eLearning modules.
• Three years administering SCORM-compliant learning content in LMS like Workday Learning.
• Three years applying instructional design methodologies and adult learning theories.

Responsibilities

• Design, develop, and publish engaging eLearning modules and courses.
• Assist with creating and maintaining SCORM-compliant content in the LMS.
• Evaluate and implement accessibility testing across documents and learning materials.
• Provide training resources and support for state staff and stakeholders.
• Collaborate with DoIT and MDTAP leadership on IT accessibility initiatives.

Skills

eLearning design

Instructional design

Adult learning theory

Storyboard frameworks

Web accessibility testing

Storyline 360

Rise 360

Vyond

SCORM content management

Education

Bachelor's degree

Master's degree

Tools

Articulate Storyline 360

Rise 360

Vyond

Workday Learning

Job description

Introduction

The Maryland Department of Disabilities Assistive Technology Program (MDTAP) helps people with disabilities, older adults, and their families get the helpful tools and technology they need.

Grade

STD0016

Location of Position

2301 Argonne Dr.,
Baltimore, MD 21218

Main Purpose of Job

The Maryland Department of Disabilities and the Assistive Technology Program (within MDOD) facilitate the Statewide Information Technology Accessibility Initiative (SITAI), ensuring state agency compliance with state and federal accessibility laws. SITAI is charged with the coordination and collaboration of services and processes supporting IT Accessibility compliance between the Department of Information Technology (DoIT), Department of General Services (DGS) and all executive branch state agencies. SITAI works to ensure that the state procures, develops and implements accessible information technology systems. This position provides technical assistance to state agencies and DoIT through technical evaluations, digital accessibility education and training, and procurement support. Additionally, this position serves as direct support staff to the Director of IT Accessibility Policy and Programs, attending state-level & departmental meetings, developing and compiling resources, developing and presenting on technical IT standards for both general and specific audiences, and providing direct technical support state agency IT staff.

Position Duties

• Support the Director of IT Accessibility in testing state websites, apps and software for accessibility in compliance with ADA Title II and WCAG success criteria.
• Assist with troubleshooting issues and providing technical support to state agency website developers, content managers, and procurement staff.
• Utilize a prescribed set of checklists and accessibility checkers to perform accessibility reviews of documents and deliverables from state agencies for ADA Title II compliance.
• Provides highly technical (expert level) direct and consultative support to Director of IT Accessibility and other program/project leaders in state government including the DoIT Office of Accessibility.
• Remediate non-ADA Title II compliant aspects of documents and deliverables including formatting MS Word documents, PowerPoint presentations, Excel spreadsheets, PDF documents and other formats in accordance with ADA Title II specifications.
• In coordination with the Director of IT Accessibility, create comprehensive accessibility guidance for state-specific IT solutions.
• Provide technical assistance to DoIT Office of Accessibility regarding accessibility compliance testing and recommendations for which is appropriate in particular circumstances.
• Respond to inquiries about technology access from state constituents, employees, and agency leadership.
• Provide direct technical assistance to state agencies and constituents on accessible technology issues.
• Create and make available, to state employees and constituents, training resources on topics of accessibility.
• Serve as a liaison between the National Federation of the Blind’s Center for Excellence in Nonvisual Access and the State, encouraging state employees to participate in education experiences offered by the NFB, plan and co-host applicable IT Access training sessions, and coordinate on projects and initiatives relative to NFB’s CENA program and the IT Access Initiative.
• In collaboration with the Director of IT Accessibility, create, maintain and teach a comprehensive accessibility education program to state employees.
• In collaboration with the Director of IT Accessibility, develop and maintain permanent, on-demand asynchronous training modules for use by state employees to learn about and develop IT accessibility skills.
• Supervise and oversee Instructional Design intern with development of the Maryland Certified Digital Accessibility Professional online program.
• Maintain and administer the learning management system for the Maryland Certified Digital Accessibility Professional online program.
• Maintain and administer Workday Learning LMS for IT Accessibility Initiative training modules
• Collaborate in the Maryland Training Network community of practice
• Support the Director of IT Accessibility Initiatives with training, consultation, and testing of non-State organizations as a fee for service.
• Promote and advertise the Maryland Certified Digital Accessibility Professional program and the IT Accessibility Corps inside the DSCI SYO Program.
• In collaboration with the DoIT Office of Accessibility, participate in education efforts with accessibility professionals throughout the State.
• Host web-based and in-person Information and Communication Technology Trainings for state employees and the general public.
• In coordination with MDTAP Executive Director, participate in outreach and public awareness events focused on information technology accessibility.
• Support MDTAP Executive Director in special projects specific to accessibility, IT, and assistive technology.
• Assist the Director of IT Accessibility in legislative reviews, policy consultation, and providing contextual information, when requested.
• Serves as one of the state’s subject matter experts (SME) on all matters pertaining to digital accessibility.
• In collaboration with the Director of IT Accessibility, evaluate Voluntary Product Accessibility Templates, when provided by vendors, to evaluate accessibility claims of their products.
• Assist state agencies with development and procedure of SME support and training material.
• In collaboration with Director of IT Accessibility, provide guidance and support to the IT Accessibility members in the Department of Service And Civic Innovation’s Service Year Option Program, including providing training on website and document accessibility testing.
• Develop and maintain the Maryland Certified Digital Accessibility Professional online program.

Minimum Qualifications

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.
3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.

Desired or Preferred Qualifications

• Three years of experience designing, developing, and publishing interactive eLearning modules using industry-standard authoring tools such as Articulate Storyline 360, Rise 360, and Vyond animation software.
• Three years of experience administering, uploading, and managing SCORM-compliant learning content within Learning Management Systems (LMS) like Workday Learning.
• Three years of expertise applying instructional design methodologies, adult learning theories, and storyboard frameworks to create engaging live and asynchronous training programs.
• Demonstrated ability to convert complex technical topics, digital accessibility requirements, and policy guidelines into clear, bite-sized instructional materials, video scenarios, and standard operating procedures (SOPs).
• Experience establishing community-of-practice networks, hosting interactive webinars, and mentoring staff, interns, and external stakeholders on digital tools and instructional best practices.
• Experience in accessibility testing of web-based material or digital content such as electronic documents, learning modules, or applications

Licenses, Registrations and Certifications

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Selection Process

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

Examination Process

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.

Benefits

State of Maryland Benefits

Veteran and Diversity Statements

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.