Administrator Assistant

Source of Hope; Goodyear (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Source of Hope LLC is seeking an Administrative Assistant to support daily operations, onboarding, and compliance with Arizona DDD requirements. You will maintain provider records, assist with recruitment, and help prepare reports for leadership.

This role requires strong organizational skills, attention to detail, and the ability to manage confidential information. Travel to family homes across Arizona will be occasional.

Qualifications

• Minimum of two (2) years administrative or HR experience.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to maintain strict confidentiality.
• Valid Arizona driver's license and reliable transportation.
• Willingness to travel throughout Arizona.

Responsibilities

• Recruit, interview, and hire Administrative Staff and Direct Care Workers.
• Post job openings on recruitment platforms and screen applicants.
• Coordinate onboarding and employment paperwork for new hires.
• Ensure documentation meets DDD requirements and audits.
• Maintain electronic employee records and databases.
• Schedule trainings and certifications; travel for in-person onboarding.
• Prepare reports and assist leadership with compliance audits.

Skills

Administrative experience

HR experience

Organizational skills

Communication skills

MS Office

Confidentiality

Driver's license

Arizona travel

Recruitment support

Tools

iSolved HRIS

Microsoft Office

Job description

About Source of Hope LLC

Source of Hope LLC is a Division of Developmental Disabilities (DDD) provider committed to delivering compassionate, high-quality services to individuals with developmental disabilities throughout Arizona. We are seeking a highly organized, detail-oriented, and motivated Administrative Assistant to join our growing team.

The Administrator Assistant plays a critical leadership role in supporting daily operations, ensuring compliance with DDD regulations, managing employee onboarding, maintaining provider records, and assisting with recruitment and hiring efforts.

Position Summary

The Administrator Assistant is responsible for overseeing administrative operations, recruiting and onboarding new employees, conducting compliance audits, maintaining provider files, and ensuring all employee documentation meets organizational and regulatory requirements. This position also requires occasional travel to conduct in-person onboarding with families and newly hired Direct Care Workers.

Essential Duties and Responsibilities

Recruitment & Hiring

• Recruit, interview, and hire Administrative Staff and Direct Care Workers.
• Post job openings on recruitment platforms.
• Screen applications, verify references, and coordinate interviews.
• Ensure candidates meet all DDD employment requirements.

Employee Onboarding

• Coordinate and complete onboarding for all newly hired employees.
• Assist new hires with employment paperwork and electronic onboarding.
• Verify employment eligibility and required documentation.
• Schedule mandatory trainings and certifications.
• Travel to family homes when in-person onboarding is required.

Compliance & File Management

• Conduct routine file audits
• Ensure all documentation is complete, accurate, and compliant with DDD requirements.
• Maintain electronic employee records and organizational databases.
• Coordinate annual and monthly compliance activities.

Administrative Operations

• Monitor office email communications and respond professionally.
• Organize, maintain, and update confidential employee records.
• Prepare reports and assist leadership with compliance audits.
• Maintain tracking spreadsheets
• Support company initiatives and participate in organization-wide projects.

Training & Support

• Schedule required employee trainings.
• Assist staff with onboarding questions and documentation.
• Ensure employees remain compliant with ongoing training requirements.
• Promote a culture of professionalism, accountability, and teamwork.

Qualifications

Required

• Minimum of two (2) years of administrative or human resources experience.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to maintain strict confidentiality.
• Valid Arizona driver's license and reliable transportation.
• Willingness to travel throughout Arizona.

Preferred

• Experience working with Arizona DDD programs.
• Knowledge of provider onboarding and compliance requirements.
• Experience using HRIS systems (iSolved preferred).
• Experience with employee recruitment and hiring.
• Familiarity with electronic record management and compliance audits.

Skills & Competencies

• Strong attention to detail
• Excellent organizational skills
• Ability to manage multiple priorities
• Problem-solving abilities
• Professional communication
• Leadership and teamwork
• Customer service mindset
• Ability to work independently

Why Join Source of Hope LLC?

• Supportive and mission-driven team
• Opportunity for professional growth
• Meaningful work that positively impacts families and individuals with developmental disabilities
• Collaborative work environment
• Ongoing training and professional development