Administrator

Yora Nordic Spa - Brownstone; Portland (CT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Wellness privileges

Discounted experiences

Bistro discounts

Growth opportunities

Job summary

Yora Nordic Spa is opening soon, seeking an Administrator to join the founding on-site team in Portland. You will provide organized, accurate support to the General Manager and department leaders, manage records and financial documents, and assist with payroll and month-end processes to ensure a smooth pre-opening.

The role emphasizes confidentiality, strong communication, and attention to detail while enabling leaders to focus on guests and teams as we approach opening in November 2026.

Qualifications

• Previous administrative experience, preferably in hospitality, wellness or a service-focused environment.
• Strong financial aptitude, accuracy and attention to detail.
• Excellent organization and the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Sound judgment and the ability to handle confidential information with discretion.
• Proficiency with Microsoft Office and comfort learning new technology.
• Experience with POS, payroll, accounting, PMS or similar business systems is an asset.
• Strong problem-solving skills and a commitment to dependable follow-through.

Responsibilities

• Provide timely administrative support to the General Manager and department leaders.
• Maintain accurate and organized administrative records, files and business systems.
• Complete daily revenue audits and reconcile cash, credit card, POS and other transactions.
• Prepare required financial and operational reports accurately and on time.
• Process invoices, expenses and other financial documentation.
• Support payroll administration, employee information changes and required documentation in partnership with People & Culture.
• Support month-end accounting requirements and established reporting deadlines.
• Coordinate office supplies, purchasing, receiving and administrative inventory as required.
• Track deadlines and ensure assigned administrative requirements are completed accurately and on time.
• Identify, resolve or promptly elevate revenue, payroll, expense and financial discrepancies.
• Support departmental expense and budget monitoring and maintain reliable documentation for audits and business decisions.
• Communicate clearly when information, approvals or documentation are required.
• Maintain confidentiality and discretion with guest, employee and business information.
• Identify opportunities to simplify administrative processes, improve accuracy and reduce unnecessary costs.

Skills

Administrative experience

Hospitality experience

Financial aptitude

Organizational skills

Communication skills

Microsoft Office

Payroll experience

Tools

POS systems

Payroll systems

Accounting software

PMS systems

Job description

Work in Wellness at the New Yora Nordic Spa

Something New Is Taking Shape

Opening in November 2026, Yora Nordic Spa is a place to pause, reconnect and experience wellbeing through nature, hydrotherapy and authentic human connection. It is a space where our team will create thoughtful and welcoming experiences that help guests reconnect with themselves, with others and with the natural world around them.

We are now building our founding team - the people who will bring Yora Nordic Spa to life and shape our culture from the very beginning. Working at Yora means working in wellness and contributing to a workplace and guest experience that are simple, inclusive, natural and social.

The Opportunity

The Administrator will be part of Yora's founding on-site team, providing the accurate, organized and reliable support that allows the spa and its people to operate with confidence. Working closely with the General Manager, department leaders and Corporate support teams, this role helps ensure financial, payroll and administrative processes are ready for Yora Nordic Spa's opening in November 2026. This role is anticipated to start near the end of October 2026.

This is a behind-the-scenes role with a visible impact. When revenue is reconciled, payroll information is accurate, records are organized and deadlines are met, leaders can remain focused on their teams and guests and the Yora experience feels effortless.

What You Will Do

• Provide timely administrative support to the General Manager and department leaders.
• Maintain accurate and organized administrative records, files and business systems.
• Complete daily revenue audits and reconcile cash, credit card, POS and other transactions.
• Prepare required financial and operational reports accurately and on time.
• Process invoices, expenses and other financial documentation.
• Support payroll administration, employee information changes and required documentation in partnership with People & Culture.
• Support month-end accounting requirements and established reporting deadlines.
• Coordinate office supplies, purchasing, receiving and administrative inventory as required.
• Track deadlines and ensure assigned administrative requirements are completed accurately and on time.
• Identify, resolve or promptly elevate revenue, payroll, expense and financial discrepancies.
• Support departmental expense and budget monitoring and maintain reliable documentation for audits and business decisions.
• Communicate clearly when information, approvals or documentation are required.
• Maintain confidentiality and discretion with guest, employee and business information.
• Identify opportunities to simplify administrative processes, improve accuracy and reduce unnecessary costs.

What You Bring

• Previous administrative experience, preferably in hospitality, wellness or a service-focused environment.
• Strong financial aptitude, accuracy and attention to detail.
• Excellent organization and the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Sound judgment and the ability to handle confidential information with discretion.
• Proficiency with Microsoft Office and comfort learning new technology.
• Experience with POS, payroll, accounting, PMS or similar business systems is an asset.
• Strong problem-solving skills and a commitment to dependable follow-through.

Schedule

This is a full-time, on-site position that generally follows regular business hours. Occasional flexibility may be required to meet payroll, month-end, audit, reporting and other business deadlines, particularly during the pre-opening and opening periods.

Benefits And Perks

As a member of Yora's founding team, you will be eligible to participate in a range of employee benefits and perks, which are expected to include:

• Health and wellness benefits.
• Paid time off.
• Employee wellness privileges and discounted experiences at Yora Nordic Spa locations.
• Bistro and retail discounts.
• Learning, growth and development opportunities within a growing wellness brand.

Yora is currently finalizing its employee benefit plans. Specific coverage, eligibility requirements, employee contributions and plan terms will be shared during the recruitment process and will be governed by the applicable plan documents.

Physical And Work Environment Requirements

This position works primarily indoors in an office-based environment, with regular movement throughout administrative and operational areas of the spa. The role involves extended periods of sitting and computer use; repetitive hand and finger movements associated with data entry and administrative work; periods of standing and walking; regular bending and reaching; climbing stairs; and lifting and carrying routine office supplies, files and administrative materials. While moving through operational areas, employees may encounter changing temperatures, humidity, steam, moisture, noise and wet or slippery surfaces. The employee must be able to perform the essential functions of the position safely, with or without reasonable accommodation.

Reasonable Accommodation

Yora Nordic Spa provides reasonable accommodations to qualified applicants and employees in accordance with applicable law. To request an accommodation during the application or interview process, please contact People & Culture at [e-mail].

Equal Employment Opportunity

Yora Nordic Spa is an equal opportunity employer. Employment decisions are based on qualifications, merit and business needs. We do not discriminate based on race, color, religious creed, age, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin, ancestry, genetic information, physical or mental disability, veteran status, or any other status protected by applicable federal, state or local law.

Work Here. Soak Here. Help Us Bring Yora Nordic Spa to Life.

If you are excited by the opportunity to provide the organized, accurate support behind a new spa operation and bring Work in Wellness to Portland, we would like to hear from you.