AdministrativeProject Support Law firm

Pancoast Staffing Services, Inc.; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

Pancoast Staffing Services, Inc. is helping a Pittsburgh-area law firm with immediate support for an ongoing project. This role focuses on document collection, client communication, and data entry to keep cases moving.

Responsibilities include contacting clients, requesting documents, tracking submissions in the case management system, organizing files, maintaining communication logs, and providing daily progress reports, with escalation as needed to the supervising paralegal.

Qualifications

• Previous administrative or customer service role is required.
• Professional verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Proficient with MS Office applications.
• Ability to maintain strict confidentiality with sensitive information.
• Self-motivated with the ability to work independently.

Responsibilities

• Contact clients to request documentation for their legal cases.
• Follow up with clients who have not submitted required paperwork.
• Track document submission status in the case management system.
• Organize and label received documents.
• Data entry.
• Maintain clear communication logs of client interactions.
• Provide daily status reports on document collection progress.
• Escalate challenges to the supervising paralegal.

Skills

Administrative experience

Customer service

Verbal communication

Written communication

Attention to detail

Organization skills

Self-motivation

Independence

Tools

MS Office

Job description

Job Description

Job Description

Pittsburgh area law firm is in need of immediate support with an ongoing project.

** Duties to include:**

• Contact clients to request necessary documentation for their legal cases
• Follow up with clients who have not submitted required paperwork
• Track document submission status using our case management system
• Organize and properly label received documents
• Data Entry
• Maintain clear communication logs of all client interactions
• Provide daily status reports on document collection progress
• Escalate any challenges or special circumstances to the supervising paralegal

** Requirements:**

• Previous administrative and/or customer service role
• Professional verbal and written communication skills
• Strong organizational abilities and attention to detail
• Proficient MSOffice skills
• Ability to maintain strict confidentiality with sensitive information
• Self-motivated with ability to work independently