Administrative Support Supervisor

Munro Footwear Group; Helena (MT); Hybrid; USD 59,000 - 68,000; Full time

Benefits offered by this job

Partial telework eligibility

Job summary

Montana Department of Public Health and Human Services (DPHHS) in Helena is seeking an Administrative Support Supervisor to oversee statewide operations for the Child and Family Services Division. You will manage background checks, staffing processes, and central office administration while supporting the Division Administrator and leadership.

This role offers partial telework within Montana, with full-time hours, and a benefits package including healthcare, retirement, and leave.

Qualifications

• Knowledge of office management practices and principles.
• Effective written and oral communication skills.
• Ability to monitor and maintain information flow in and out of the central office.
• Ability to de-escalate heated situations.
• Respect the confidentiality of protected information and ensure staff confidentiality as well.
• Work independently and demonstrate initiative in meeting requirements and goals.
• One year of lead worker or supervisory experience.

Responsibilities

• Overseeing the background check process, including reviewing results, assessing potential risk to children, and ensuring accurate documentation and communication.
• Administering division staffing and human resources functions, including position postings, vacancy and position management, and processing classification and pay requests.
• Supervising central office administrative operations, including event and travel coordination, customer service and reception workflows, and office safety and administrative resources.
• Providing technical and administrative support to the Division Administrator and central office leadership through reporting, documentation, and management of specialized operational tasks.

Skills

Office management practices

Written and oral communication

Information flow monitoring

De-escalation

Confidentiality

Independence/initiative

Supervisory experience

Education

High school diploma or GED

Two-year Administrative Support/Office Management program

Job description

Job Description - Administrative Support Supervisor (26142036)

Position Title:

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov .

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child and Family Services Division.

This position provides statewide operational, staffing, and administrative support to the Child and Family Services Division (CFSD).

Responsibilities include:

1. Overseeing the background check process, including reviewing results, assessing potential risk to children, and ensuring accurate documentation and communication;
2. Administering division staffing and human resources functions, including position postings, vacancy and position management, and processing classification and pay requests;
3. Supervising central office administrative operations, including event and travel coordination, customer service and reception workflows, and office safety and administrative resources;
4. Providing technical and administrative support to the Division Administrator and central office leadership through reporting, documentation, and management of specialized operational tasks.

Why Join DPHHS

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities w hether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

• Knowledge of office management practices and principles.
• Effective written and oral communication skills.
• Ability to monitor and maintain information flow in and out of the central office.
• Ability to de-escalate heated situations.
• Respect the confidentiality of protected information and see that the staff this position supervises respects the confidentiality of protected information as well.
• Work independently and demonstrate initiative in meeting the requirements and goals of this position.
• High school diploma or GED and four years of directly related work experience.
• Or completion of a two-year Administrative Support/Office Management vocational program or post-secondary curriculum and two years of directly-related work experience.
• One year of lead worker or supervisory experience.
• Other combinations of related education and experience may be considered on a case-by-case basis.
• Knowledge of Child and Family Services Division policies and procedures.
• Knowledge of the Department of Public Health and Human Services' computerized information management systems.
• Knowledge of the Statewide Accounting, Budgeting and Human Resources system (SABHRS).

Additional Information

This position may be eligible for partial teleworkwithin the state of Montana.Specific conditions will be provided by the supervisor and must adhere to state policy.

Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment : This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Salary

$28.55 - 28.55 Hourly Telework Eligibility : Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.) Benefits Package Eligibility : Health Insurance, Paid Leave & Holidays, Retirement Plan

Number of Openings

1

Employee Status

Regular

Schedule

Full-Time

Job Type

Standard

Shift

Day Job

Travel

Yes, 25 % of the Time

Primary Location

Helena Agency : Department of Public Health & Human Services Union : 000 - None

Posting Date

Aug 10, 2026, 2:00:24 PM Closing Date (based on your computer's timezone) : Sep 1, 2026, 5:59:00 AM

DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply.

Contact Name : Cortney Rose | Contact Email : [e-mail] | Contact Phone : [phone]

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.