Social Service Technician

Munro Footwear Group; Helena (MT); On-site; USD 47,000 - 49,000; Full time

Benefits offered by this job

Health Insurance

Paid Leave & Holidays

Retirement Plan

Job summary

Montana Department of Public Health & Human Services in Helena is seeking a position within the Child and Family Services Division to assist the Child Protection Specialist in delivering family-centered services within a trauma-informed system to assure safety, permanency, and well-being for children at risk of maltreatment.

You will prepare reports, coordinate visits, supervise parent/child interactions, and ensure documentation meets statutory requirements.

Qualifications

• Basic knowledge of child development.
• Basic knowledge of parenting skills.
• Ability to maintain confidentiality.
• High school diploma or the equivalent.
• Two years of social services work experience, or other directly-related work experience, working with children and families in difficult and sometimes volatile situations.
• Experience working with tribal government entities and/or other organizations of native peoples is highly preferred.
• Other combinations of related education and experience may be considered on a case-by-case basis.

Responsibilities

• Providing oral and written reports to the Child Protection Specialists regarding contacts with children and families in an effort to achieve positive outcomes.
• Schedules and coordinates appointments and meetings.
• Supervises and documents parent/child interactions during visitations.
• Assists in meeting documentation requirements to assure compliance with statutory and policy requirements regarding safety, permanency, and well-being.

Skills

Child development

Parenting skills

Confidentiality

High school diploma

Social services experience

Native/tribal government experience

Education

High school diploma or equivalent

Job description

Position Title:

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov .

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child and Family Services Division.

This position provides assistance to the Child Protection Specialist in delivering family-centered services within a trauma-informed system to assure safety, permanency, and well-being for children who are at risk of or have been subjected to child maltreatment. Responsibilities of this position include: 1) Providing oral and written reports to the Child Protection Specialists regarding contacts with children and families in an effort to achieve positive outcomes; 2) Schedules and coordinates appointments and meetings; 3) Supervises and documents parent/child interactions during visitations; and 4) Assists in meeting documentation requirements to assure compliance with statutory and policy requirements regarding safety, permanency, and well-being.

Why Join DPHHS

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities w hether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

• Basic knowledge of child development.
• Basic knowledge of parenting skills.
• Ability to maintain confidentiality.
• o High school diploma or the equivalent.
• o Two years of social services work experience, or other directly-related work experience, working with children and families in difficult and sometimes volatile situations.
• o Experience working with tribal government entities and/or other organizations of native peoples is highly preferred.
• o Other combinations of related education and experience may be considered on a case-by-case basis.

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

Additional Information

Salary: $

23.05 - 23.05 Hourly Telework Eligibility : Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.) Benefits Package Eligibility : Health Insurance, Paid Leave & Holidays, Retirement Plan

Number of Openings

1 Employee Status : Regular Schedule : Full-Time

Job Type

Standard

Shift

Day Job

Travel

Yes, 15 % of the Time

Primary Location

Helena

Agency

Department of Public Health & Human Services

Union

Montana Federation of Public Employees

Posting Date

Aug 18, 2026, 7:55:59 PM

Closing Date

Sep 2, 2026, 5:59:00 AM

Required Application Materials

Cover Letter, Resume, References

Contact Name : Cortney Rose | Contact Email : [e-mail] | Contact Phone : [phone] Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.