Administrative Support Specialist – Medical Office

ACCESS - Arab Community Center for Economic and Social Services; Dearborn (MI); On-site; USD 32,000 - 45,000; Full time

Job summary

ACCESS - Arab Community Center for Economic and Social Services in Dearborn, MI invites applications for Administrative Support I to provide clerical support under direct supervision. The role focuses on phones, scheduling, documentation, and basic client information gathering.

The position emphasizes confidentiality, basic medical terminology where applicable, and operation of standard office software. A minimum high school diploma or GED and 6 months of admin/clerical experience are required.

Qualifications

• High school diploma or GED equivalent.
• 6 months admin/clerical experience or 1 year preferred or any equivalent combination approved by HR.
• Knowledge of office administration, billing systems, verifications, referrals and prior authorizations related to the program area.
• Basic medical terminology related to the program area.

Responsibilities

• Answer phones, screen calls, gather routine information and direct callers.
• Schedule appointments and admissions for clients and set up reminders.
• Maintain confidentiality of agency and client information.
• Operate standard office equipment and required software applications.
• May assist in data gathering for regular reporting.

Skills

Customer service

Communication skills

Organizational skills

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Electronic medical record software

MI WIC database

Database software

Job description

ACCESS - Arab Community Center for Economic and Social Services in Dearborn, MI invites applications for Administrative Support I to provide clerical support under direct supervision. The role focuses on phones, scheduling, documentation, and basic client information gathering.

The position emphasizes confidentiality, basic medical terminology where applicable, and operation of standard office software. A minimum high school diploma or GED and 6 months of admin/clerical experience are required.