Administrative Support Specialist

Adult Correction; North Carolina; Hybrid; USD 41,000 - 72,000; Full time

Job summary

The North Carolina Department of State Treasurer (DST) is seeking an Administrative Specialist II (S) in the Retirement Processing Section. This role handles service audits, estimates, affidavits, and earnable allowance requests to ensure accurate creditable service records.

Candidates must have a high school diploma or GED with four years of related experience or an equivalent combination. A hybrid telework option is available with routine office/remote days.

Qualifications

• Ability to communicate effectively, both orally and in writing.
• Ability to organize, prioritize, and manage multiple tasks and responsibilities efficiently while maintaining accuracy and attention to detail.
• Ability to understand and interpret laws and policies.

Responsibilities

• Performs service audits by reviewing member history and employer reports to determine months of creditable service.
• Researches non-contributory time associated with Workers' Compensation and disability.
• Verifies information with employers on employment dates, employment gaps, length of service and any other member history.
• Responds to internal and external emails from customers.
• Assists with Service Estimates and Service Purchases as needed.

Skills

Effective communication

Organizational skills

Attention to detail

Understanding laws and policies

Education

High school diploma or GED

Four years related administrative experience

Job description

Agency

Dept of State Treasurer

Division

Retirement Division

Job Classification Title

Administrative Specialist II (S)

Position Number

60009188

Grade

NC09

About Us

Our mission is to preserve, protect and sustain the state's pension and healthcare plans, generate investment returns in excess of comparable public pensions, properly account for and report on all funds that are deposited, invested, and disbursed through the North Carolina Department of State Treasurer, assure the financially sound issuance of debt for state and local governments, maintain the state's "AAA" bond rating, and provide exemplary service across all divisions of the Department.

Description of Work

This position is located in the Retirement Processing Section of the Retirement Systems Division. This position is responsible for processing estimate requests, service purchases, affidavit calculations, service audits, and earnable allowance requests.

Knowledge Skills and Abilities/Management Preferences

The anticipated hiring rate for this position is up to $54,156.00, based on available funding and internal equity considerations.

Job Description

Performs service audits by reviewing member history and employer reports to determine months of creditable service; research gaps in employment history; analyzes service related to disability requests.

Researches non-contributory time associated with Workers' Compensation and disability.

Verifies information with employers on employment dates, employment gaps, length of service and any other member history.

Responds to internal and external emails from customers.

Assists with Service Estimates and Service Purchases as needed.

Knowledge Skills and Abilities/Management Preferences

Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:

Ability to communicate effectively, both orally and in writing.

Ability to organize, prioritize, and manage multiple tasks and responsibilities efficiently while maintaining accuracy and attention to detail.

Ability to understand and interpret laws and policies.

Management Preferences

• Experience in research and documentation of findings.
• Experience in written correspondence.

Inquiries and applications will be kept strictly confidential.

Salary Range - $41,206.00-$72,113.00

Position is Subject to FLSA Overtime

This position may be assigned additional job functions as needed. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice based on business conditions or as required by the agency to fulfill its mission.

Minimum Education and Experience

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through either years of education, years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details .

The minimum Education and Experience is a high school diploma or General Educational Development (GED) diploma and four years of related administrative experience; or equivalent combination of education and experience.

Important: This posting closes at 11:59:59 PM the night BEFORE the End Date above.

If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit https://studentaid.gov/ to learn more.

This position currently qualifies for a hybrid telework option with routine office and remote workdays. The NC Department of State Treasurer trusts our employees to be self-motivated and successful in hybrid/remote roles. Telework options are subject to change at the discretion of management.

NC State Health Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NC Flex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit the website for State Benefits

Supplemental and Contact Information

The North Carolina Department of State Treasurer (DST) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.

We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

For more information about DST: NCTreasurer | NC Treasurer .

DST uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualificat