Administrative Support Specialist

State of North Carolina - State Treasurer; North Carolina; Hybrid; USD 41,000 - 72,000; Full time

Benefits offered by this job

Hybrid/Remote work option

Job summary

State of North Carolina - State Treasurer is seeking an Administrative Specialist II to process estimate requests, service purchases, and audits within the Retirement Systems Division.

The role requires careful data review, accuracy, and timely responses to inquiries from members and employers. This hybrid position offers telework options and opportunities for professional growth within a state government department.

Qualifications

• HS diploma or GED with four years of related administrative experience.
• Ability to communicate effectively in writing and orally.
• Proven organizational skills and attention to detail.

Responsibilities

• Perform service audits by reviewing member history and employer reports to determine months of creditable service.
• Research gaps in employment history and analyze service related to disability.
• Verify information with employers on dates, gaps, and length of service; respond to emails.
• Assist with Service Estimates and Service Purchases as needed.

Skills

Effective communication

Organization & time management

Attention to detail

Policy interpretation

Education

High school diploma or GED plus 4 years related admin experience

Job description

AgencyDept of State TreasurerDivisionRetirement DivisionJob Classification TitleAdministrative Specialist II (S)Position Number60009188GradeNC09About UsOur mission is to preserve, protect and sustain the state’s pension and healthcare plans, generate investment returns in excess of comparable public pensions, properly account for and report on all funds that are deposited, invested, and disbursed through the North Carolina Department of State Treasurer, assure the financially sound issuance of debt for state and local governments, maintain the state’s “AAA” bond rating, and provide exemplary service across all divisions of the Department.Description of WorkThis position is located in the Retirement Processing Section of the Retirement Systems Division. This position is responsible for processing estimate requests, service purchases, affidavit calculations, service audits, and earnable allowance requests.Knowledge Skills and Abilities/Management Preferences*The anticipated hiring rate for this position is up to $54,156.00, based on available funding and internal equity considerations.*Job DescriptionPerforms service audits by reviewing member history and employer reports to determine months of creditable service; research gaps in employment history; analyzes service related to disability requests.Researches non-contributory time associated with Workers’ Compensation and disability.Verifies information with employers on employment dates, employment gaps, length of service and any other member history.Responds to internal and external emails from customers.Assists with Service Estimates and Service Purchases as needed.Knowledge Skills and Abilities/Management PreferencesQualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:Ability to communicate effectively, both orally and in writing.Ability to organize, prioritize, and manage multiple tasks and responsibilities efficiently while maintaining accuracy and attention to detail.Ability to understand and interpret laws and policies.Management Preferences:Experience in research and documentation of findings.Experience in written correspondence.Inquiries and applications will be kept strictly confidential.Salary Range - $41,206.00-$72,113.00Position is Subject to FLSA OvertimeThis position may be assigned additional job functions as needed. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice based on business conditions or as required by the agency to fulfill its mission.Minimum Education and ExperienceSome state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through either years of education, years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details .The minimum Education and Experience is a high school diploma or General Educational Development (GED) diploma and four years of related administrative experience; or equivalent combination of education and experience.Important: This posting closes at 11:59:59 PM the night BEFORE the End Date above.If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit https://studentaid.gov/ to learn more.This position currently qualifies for a hybrid telework option with routine office and remote workdays. The NC Department of State Treasurer trusts our employees to be self-motivated and successful in hybrid/remote roles. Telework options are subject to change at the discretion of management.NC State Health Benefits:The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NC Flex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.Visit the website for State BenefitsSupplemental and Contact InformationThe North Carolina Department of State Treasurer (DST) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DST: NCTreasurer | NC Treasurer .DST uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.Application ProcessBe sure to complete the application in its entirety. Resumes will not be accepted in place of completing this application.Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the \"Work Experience\" section of the application to support your answers.Applicants will be subject to a criminal background check.Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are \"Under Review\" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members .Degree/College Credit VerificationDegrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.Veterans’ and National Guard PreferenceApplicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.ADA AccommodationsConsistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.Background CheckThe selected candidate will be subject to a criminal history background check through Castle Branch.One or more of the following may also be reviewed, depending on the nature and requirements of the position: employment history, professional references, credit history, and educational verification (i.e., degree, license, or official transcript).The selected candidate will be required to pass the background check to the satisfaction of the North Carolina Department of State Treasurer. All offers of employment are conditional until the satisfactory completion of the background check.Contact Information :If there are any questions about this posting, other than your application status, please email the NC Department of State Treasurer at [e-mail] .The Department of State Treasurer's campus is located on Atlantic Avenue, is surrounded by many shopping centers and restaurants, has access to a 24-hour 7-day a week free gym on the campus, and has free employee parking.Minimum Education and ExperienceSome state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.EEO StatementT he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.Recruiter:Leonard C HarperRecruiter Email:[e-mail]