Administrative Support Specialist

Red River Science & Technology; Hampton (VA); On-site; USD 36,000 - 52,000; Full time

Job summary

Red River Science & Technology is seeking an Administrative Support Specialist to manage passenger travel processing for DoD personnel, including movement coordination within CONUS and OCONUS per regulations. You will work closely with government representatives to ensure accurate entitlements and proper documentation for authorized movement.

The role requires strong communication, organizational skills, and the ability to multi-task in a detail-oriented environment.

Qualifications

• High School diploma or GED and six months of related work experience.
• Two years of travel/airline port experience preferred.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong written and verbal communication skills.
• Fluent in English (speaking, reading, writing).
• Strong organizational skills and ability to multi-task.
• Valid State Driver's License.
• U.S. citizenship; ability to obtain a Secret clearance if required.

Responsibilities

• Process passenger travel requests and provide movement support for DoD personnel.
• Coordinate travel for CONUS/OCONUS in accordance with JTR and regulations.
• Arrange transportation and prepare documentation for personal property shipments as required.
• Provide counseling on entitlements and assist with documentation for authorized movement.
• Review work for regulatory compliance and generate reports on transportation activities.

Skills

Verbal communication

Written communication

English proficiency

Organizational skills

Multi-tasking

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Administrative Support Specialist

Joint Base Langley-Eustis

7 days ago Requisition ID: 1406

Salary Range: $32.04 To $32.04 Hourly

Position Summary

The Administrative Assistant performs passenger travel processing requirements to facilitate the movement, of service members, DoD civilian employees, and authorized dependents by all modes of transportation within Continental United States (CONUS) and Outside Continental United States (OCONUS) IAW DTR Part I, Joint Travel Regulations (JTR), DOD 4500.9-R, local DTS business rules and any other service-specific governing directives. Additionally, the ideal candidates provides official travel assistance to include the movement of DoD passengers in conjunction with the Travel Management Company (TMC). The person in this position defines and advises customers of entitlements; provides counseling, arranges, prepares, and distributes documentation for authorized personnel movement.

This position works closely with the government representatives and supported customers, both internally and externally. Must have outstanding verbal and written communication and interpersonal skills; ability to interact effectively across all levels of the organization and with outside organizations/customers. Must possess the ability to protect and maintain confidentiality and to execute tasks and projects independently. Must be an exceptional team player, proactive, self-motivated, well organized and detail oriented.

Essential Functions of the Position

• Select and apply appropriate travel guides, methods, techniques, and work sequences to effectively accomplish work.
• Process and obtain port calls from the Air Mobility Command Passenger Reservation Center for OCONUS travel, utilizing the Global Air Transportation Execution System (GATES) IAW DTR Regulation 4500.9-R (Part I).
• Perform international travel duties and make travel arrangements for DoD military and civilian personnel travel for deployments, permanent change of station (PCS) temporary change of station (TCS) and temporary duty (TDY).
• Arrange commercial charter bus transportation for group travel of two or more individuals, independently or in conjunction with SDDC, and issue the required documentation IAW DTR 4500.9-R (Part I).
• Advise, counsel, arrange, prepare, and distribute documentation for authorized military and civilian personnel and family members on personal property shipments IAW DTR 4500.9-R, Part IV; Joint Travel Regulation (JTR), and service specific guidelines.
• Provide desk side counseling to members on shipping and storage entitlements, owner and carrier responsibilities, and claims liability, IAW the JTR, DTR 4500.9-R (Part IV), and all other personal property regulatory directives.
• Determine entitlements and prepare and process all documentation necessary to effect shipment, storage, Human Remains, and delivery of personal property (household goods, baggage, and mobile homes).
• Perform assignments with minimal technical assistance.
• Review work for compliance with regulatory guides and program policies and for soundness of decisions and conclusions.
• Provide reports and statistical data of all transportation activities.
• Submit monthly traffic activity reports to Site Lead for compilation.
• Process incentive payments and reimbursements.
• Route and award personal property shipments for pick up.
• Process request for extension of travel and transportation entitlements.
• Perform other relevant duties as assigned.

Supervisory Responsibilities

Physical Demands

• Required to walk, stand, sit and move about the property for long periods of time.
• Ability to lift and/or move up to 50 pounds.
• Noise level is nominal.

Minimum Qualifications

• High School diploma or GED, and a minimum of six months of related work experience.
• Two (2) years of recent and relevant experience in traffic management or aerial port organization as a Travel Clerk, preferred.
• Must be able to use Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.).
• Strong written and verbal communication skills.
• Must fluently speak, write, read, and understand English.
• Strong Organizational Skills.
• Ability to multi-task.
• Possess a Valid State Drivers’ License.

Security Requirements

• Must be a US Citizen.
• Must be able to obtain a Secret Clearance if required.

Red River Science & Technology, LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran. We reserve the right to modify or revise the job descriptions in part or in its entirety. Reasonable accommodations will be made in accordance with governing law.