Administrative Support Specialist

UNC-Chapel Hill; Chapel Hill (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

UNC-Chapel Hill's Adams School of Dentistry seeks an Administrative Support Specialist to provide crucial office support for the Advanced Education in General Dentistry program, ensuring efficient operations across courses, labs, and schedules and managing grading and certificates.

You will track competencies, collaborate with the Business Coordinator, assist front desk backups, and help with social media and special projects to support day-to-day activities in the department.

Qualifications

• High school diploma or equivalent and one year of related office experience or equivalent.
• Experience in clinical, academic, or healthcare environment preferred.
• Demonstrated commitment to excellent customer service and strong interpersonal, communication, and problem-solving skills.
• Knowledge of basic accounting principles and ability to perform administrative tasks accurately.
• Proficiency in Microsoft Office applications; familiarity with Mac OS a plus.

Responsibilities

• Provide administrative support to faculty, students and staff for the General Dentistry program to ensure efficient operations.
• Assist Preceptors and Program Director with courses, labs, schedules, and student assignments.
• Manage eMedley and STAR grading (report/exam/grading software) and student certificates/awards.
• Track student competencies and requirements to enable real-time updates.
• Coordinate social media groups and other projects in collaboration with administrative staff and Business Coordinator.
• Provide backup support to clinical front desks and use EPIC software when needed.

Skills

Microsoft Office

Customer service

Communication skills

Accounting principles

Team collaboration

Mac familiarity

Education

High school diploma or equivalent

Tools

EPIC

eMedley

STAR grading

Job description

Full-time/Part-time Permanent/Time-Limited

Full-time/Part-time Permanent/Time-Limited Full-Time Permanent

If time-limited, estimated duration of appointment

This position is not eligible for H-1B sponsorship.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC -Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

The UNC Adams School of Dentistry Division of Comprehensive Oral Health houses several disciplines including, Periodontology, Dental Hygiene, Comprehensive Dentistry, Operative Dentistry/BioMaterials, Prosthodontics, and Endodontics. The Generalist discipline focuses on oral health and hygiene through preventive and restorative services.

Position Summary

The Administrative Support Specialist provides administrative support to the faculty, students and designated staff members for the Advanced Education in General Dentistry program to ensure efficient office operations. This position will assist the Preceptors in General Dentistry and Predoctoral Program Director with all courses, labs and schedules, student assignments, eMedley and STAR grading (report/exam/grading software) and student certificates/awards.

The Administrative Support Specialist will electronically track students competencies and requirements so updates can be instantly reflected. The person in this position works in close collaboration with other administrative staff in the Division to manage social media groups (Facebook, Instagram, ASOD Weekly Wisdom, etc.) and on other projects as required. This position will work closely with the Business Coordinator and will provide backup support to the clinical front desks and use EPIC software when needed. The position is the first contact for the Department of Restorative Sciences – Generalists and will provide overall administrative management and coordination of functions for the area discipline within the department.

Minimum Education and Experience Requirements

• High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Management Preferences

• Experience working in a clinical, academic, or healthcare environment.
• Demonstrated commitment to excellent customer service, with strong interpersonal, communication, and problem-solving skills.
• Knowledge of basic accounting principles and practices, with the ability to perform financial and administrative functions accurately.
• Proficiency in Microsoft Office applications, including Word, Excel, and Access; familiarity with Mac operating systems and software preferred.
• Experience with University systems and software, with demonstrated ability to collaborate effectively in a team-oriented environment.

Required Licenses/Certifications

Special Physical/Mental Requirements

Campus Security Authority Responsibilities

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or send an email to [e-mail]

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

Required Documents

• Curriculum Vitae / Resume
• Cover Letter
• List of References

Optional Documents

• Certification/licenses

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Please select the response below that best describes your experience/education for the Administrative Support Specialist position.
  • High school diploma/GED and at least one year of office support experience
  • Associate's, Bachelor's, Master's, or Doctorate in any field
  • Combination of post high school education and/or experience in office support to equal at least 1 year
  • Did not complete high school but have a combination of high school education and office support experience to equal 5 years (ex. 1 year of high school and 4 years experience)
  • None of the above
• * Please describe your experience supporting an academic, clinical, or graduate program. What responsibilities did you manage independently? (Open Ended Question)
• * Describe your experience with financial administration, procurement, travel, or account reconciliation. Which systems have you used? (Open Ended Question)