Administrative Support - Pennington County Jail

Pennington County; Rapid City (SD); On-site; USD 32,000 - 42,000; Full time

Job summary

Pennington County Jail is seeking an Administrative Support professional to provide essential clerical, administrative, and customer service support to staff, visitors, and members of the public.

The role covers handling inquiries, mail distribution, data entry, document processing, and basic bookkeeping while ensuring compliance with policies and procedures. This position requires good communication and organizational skills and a valid SD driver’s license within 90 days of moving to SD.

Qualifications

• High School Diploma or GED required.
• 1–2 years of related customer service, clerical, administrative or bookkeeping experience.
• Working knowledge of Microsoft Office and standard office equipment.
• Must obtain SD driver's license within 90 days of moving to South Dakota.

Responsibilities

• Serve as first contact for callers, the public and outside agencies.
• Collect and distribute daily mail and deliveries.
• Scan and upload documents to various systems.
• Prepare, transcribe, assemble, and distribute correspondence.
• Maintain data in records systems and perform basic bookkeeping tasks.
• Maintain policy compliance and follow supervisor directions.

Skills

Customer service

Clerical tasks

Data entry

Bookkeeping

Phone handling

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

The Pennington County Jail is seeking a motivated and detail-oriented Administrative Support professional to join our team. In this vital role, you'll provide essential clerical, administrative, and customer service support to staff, visitors, and members of the public.

Essential Functions:

• Serve as first point of contact for incoming callers, the public and outside agencies, respond to basic questions, relay messages and forward calls to appropriate parties.
• Collect and distribute daily mail and deliveries.
• Scan and upload documents to various systems.
• Prepare, transcribe, assemble, distribute and maintain correspondence.
• Record retention duties to include filing, entering and maintaining data in various systems.
• Basic bookkeeping duties to include calculating input, collecting payment, processing receipts and entering payments.
• Perform related duties as assigned by supervisor.
• Maintain compliance with all company policies and procedures.

This position specification should not be construed to imply that these requirements are the exclusive duties of the position. Incumbents may be required to follow any other instructions, and to perform any other related duties, as may be required.

Education and/or Experience Required:

• High School Diploma or GED.
• One to two years of related experience in customer service, clerical, administrative, accounting or bookkeeping.
• Ability to operate standard office equipment and a computer with working knowledge of computer and software applications, including Microsoft Office programs.
• Possession of or ability to attain a valid South Dakota driver's license within 90 days of moving to South Dakota