Administrative Support/Operations - Newton, NJ

NORWESCAP; Newton (NJ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Flexible Spending Account

Life Insurance

Paid Time Off

Paid Holidays

Retirement Plan

Job summary

Norwescap is seeking an Administrative Support/Operations professional to join CFRS in Newton, NJ. You will assist families with childcare programs, communicate clearly, maintain confidential records, and support eligibility activities.

This full-time, nonexempt role is 35 hours per week at $22.00/hour, based on local benefits including health, dental, vision, life insurance, PTO and retirement plan. The position emphasizes accuracy, teamwork and adherence to policies while serving over 20,000

Qualifications

• High School diploma or GED with relevant experience in human services, childcare, education, or social work.
• Bilingual in English and Spanish.
• Strong written and verbal communication skills.
• Good organizational skills.
• Ability to work independently and as part of a team.

Responsibilities

• Communicate with families regarding childcare assistance and CFRS programs.
• Maintain confidentiality and adhere to policies.
• Identify family needs and provide resources and referrals.
• Assist with initial program eligibility and annual eligibility redetermination.
• Establish and maintain participant files and contracts.
• Complete monthly program reports accurately and on time.
• Document services for accountability and reporting.

Skills

Written and verbal communication

Organizational skills

Technology and data systems

Independence and teamwork

Bilingual English and Spanish

Education

High School diploma or GED

Associate's degree in human services (preferred)

Bachelor's degree in early childhood or related field (preferred)

Job description

Adminsitrative Support/Operations | CFRS

$22.00/hour | 35 Hours/Week | Full Time | Nonexempt

About Us

Norwescap is a 61-year-old anti-poverty organization with a mission to strengthen communities by creating opportunities that improve the lives of low-income individuals and families. Our vision is to help build a community that transforms poverty into opportunity.

This is an exciting opportunity to contribute to a well-established, highly respected nonprofit organization that supports over 20,000 individuals and families each year and helps create opportunities and positive change throughout Northwestern New Jersey.

Essential Functions

This position provides support in the following areas:

• Effectively communicate with families regarding childcare assistance and all CFRS programs.
• Utilizes effective communication and active listening techniques, selecting communications methods that best meet the needs of the families.
• Adheres strictly to confidentiality policies and procedures
• Utilizes the assessment process to identify the needs of families and provides appropriate resources and referrals.
• Supports families during initial program eligibility, annual eligibility redetermination and through the case
• Establishes, maintains, and updates participant files in accordance with the program requirements.
• Supports and maintains all required contracts
• Provides timely updates to manual encumbrances
• Completes all required monthly program reports accurately and on time
• Compiles and provides statistical and program data as requested
• Systematically documents services to ensure compliance with accountability and reporting requirements
• Informs and supports parents and childcare providers regarding childcare services, policies and procedures.
• Complies with the Agency's Personnel Policies and Procedures.
• Perform other related duties assigned by the CFRS Executive Director and other Norwescap administrative and management staff.

Education and Experience

• High School or GED combined with relevant experience in the fields of human services, childcare services, child development, education, or social work (required)
• Associate's degree in human services (preferred)
• Bachelor's degree in early childhood or related field (preferred)
• Competencies:
• Excellent written and verbal communication skills
• Strong organizational skills
• Proficiency with technology and data systems
• Ability to work independently and collaboratively as a part of a team
• Bilingual in English and Spanish required

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Employee Assistance Program
• Flexible Spending Account
• Life Insurance
• Paid Time Off
• Paid Holidays
• Retirement Plan

Work Environment

This position operates in an on-site office location primarily located in Newton, NJ, with less than 10% travel to Warren and Hunterdon offices or providers in Hunterdon, Sussex and Warren Counties with occasional meetings within the state.

Norwescap provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. We will only use E-Verify once you have accepted a position and completed the Form I-9.