Administrative Support II - Complex Care Clinic

Nationwide Children's Hospital; Columbus (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Nationwide Children’s Hospital is seeking an administrative professional to handle moderately complex duties for department staff. The role emphasizes excellent service to internal and external customers, document preparation, and appointment scheduling.

Responsibilities include supporting department projects, assisting in training, and aiding in reimbursement requests. A high school diploma is required and two years of admin experience is preferred.

Qualifications

• Must complete Ambassador Program within first 12 months of employment.
• Two years of administrative experience, preferred.
• High School Diploma or equivalent is required.

Responsibilities

• Provides excellent service to internal and external customers by applying best practices and standard operating procedures.
• Prepares correspondence, documents, reports and other materials which may be moderately complex or confidential, sometimes requiring independent judgement.
• Schedules appointments for department staff.
• Participates in department projects of moderate scope and complexity.
• May provide assistance in training and orientation of colleagues.
• May assist in the completion of reimbursement requests for assigned staff.

Skills

Ambassador Program

Education

High School Diploma or equivalent

Job description

Job Description Summary

Performs moderately complex administrative duties for one or more individuals within the department.

Overview

Performs moderately complex administrative duties for one or more individuals within the department.

Job Description

Essential Functions

• Provides excellent service to both internal and external customers by applying best practices and standard operating procedures.
• Prepares correspondence, documents, reports and other materials which may be moderately complex or confidential, sometimes requiring independent judgement. Schedules appointments for department staff.
• Participates in department projects of moderate scope and complexity.
• May provide assistance in training and orientation of colleagues.
• May assist in the completion of reimbursement requests for assigned staff.

Education Requirement

High School Diploma or equivalent, required.

Licensure Requirement

(not specified)

Certifications

(not specified)

Skills

Must complete Ambassador Program within first 12 months of employment.

Experience

Two years of administrative experience, preferred.

Physical Requirements

OCCASIONALLY: Climb stairs/ladder, Electricity, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Pushing / Pulling: 0-25 lbs

FREQUENTLY: Bend/twist, Color vision, Flexing/extending of neck, Interpreting Data, Reaching above shoulder, Repetitive hand/arm use, Squat/kneel, Standing, Walking

CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Peripheral vision, Problem solving, Seeing - Far/near, Sitting

Additional Physical Requirements Performed But Not Listed Above

(not specified)

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"