Office Support Specialist

Cass County Minnesota; Walker (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Accommodations available

Equal opportunity employer

Job summary

Cass County Minnesota is seeking an office support staff member to aid staff in processing and administering state and federal mandated programs. This role involves clerical tasks requiring independent judgment and knowledge of agency procedures.

You will greet clients, manage mail and the EBT card system, and maintain inventories of forms and supplies. The position supports Public Health, WIC, IMU, Child Support, Social Services, and Transportation with a focus on efficiency and accuracy.

Qualifications

• Ability to type and demonstrate strong English language skills.
• Ability to communicate clearly and concisely with clients and staff.
• Understand and follow moderately complex oral and written instructions.
• Maintain organization and follow agency procedures and precedents.

Responsibilities

• Greet clients and visitors professionally and manage initial contact with the agency.
• Handle mail and office support duties to aid operations.
• Oversee the EBT card system and agency forms/packets inventory.
• Maintain storage and supply rooms and support multiple divisions (Public Health, WIC, IMU, Child Support, Social Services, Transportation).
• Support the agency-wide team process and perform other duties as assigned.

Skills

Typing

English proficiency

Proofreading

Organizational skills

Clear communication

Instruction following

Public relations

Tools

EBT system

Job description

PURPOSE OF POSITION:

To aid staff in processing and administering state and federal mandated programs as efficiently and effectively as possible by performing clerical assignments requiring a degree of independent judgment and knowledge of agency procedures and practices.

WORK PERFORMED/JOB FUNCTIONS:

Perform as an office support staff member professionally, receiving all clients and visitors, and knowing the value of initial contact with the agency. Use time productively by assisting with all office support duties. Manage income and outgoing mail. Manage all facets of the EBT card system. Manage agency forms/packets inventory. Maintain organization of specific storage and supply rooms. Perform general office support for the entire agency, including Public Health, WIC, IMU, Child Support, Social Services, and Transportation in a productive, efficient manner. Contribute to the agency-wide team process of service delivery. Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

Ability to type, good use of English, good proof-reading skills/spelling, and display organizational skills. Knowledge of agency, workers, and programs involved; ability to communicate clearly and concisely in a helpful, tactful manner in dealing with clients/public/staff; understand and follow moderately complex oral and written instructions; make minor decisions in accordance with precedents and regulations, and apply these to work situations; ability to maintain respectful and effective working relationships.

MINIMUM TRAINING, EXPERIENCE, OR CERTIFICATIONS:

Three years of increasingly responsible clerical experience or experience working with the public. Must possess a valid driver’s license.

PHYSICAL EFFORT:

Sedentary to light physical activities requiring stooping, kneeling, crouching, reaching, handling, talking, hearing, and close vision. The employee must occasionally lift and or move up to 35 pounds. Typically in an office environment.

HOURLY RANGE:

$26.34- $34.53

CLOSING DATE:

Friday, October 2, 2026 @ 4:30 PM

2026 Benefit Information

Cass County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.