Administrative Support Associate II

Auburn; Montgomery (AL); On-site; USD 35,000 - 42,000; Full time

Job summary

Auburn University in Montgomery, AL, seeks an Administrative Support Associate to provide front desk reception and broad clerical support at the State Employee Wellness Clinic. You will manage scheduling, patient records, and office duties, acting as a first point of contact for patients.

The role involves data handling, calendar coordination, and coordination with multiple departments to ensure smooth clinic operations and patient care.

Qualifications

• High school diploma or equivalent required.
• 4 years of clerical/administrative experience required.
• Substitution allowed: education may count toward experience with rate of 1 education year per year of experience.

Responsibilities

• Greeting patients and serving as first point of contact at the Wellness Clinic reception.
• Schedule patient appointments and manage calendars.
• Process and maintain patient records and filing of health records.
• Answer phones, organize mail, and handle basic correspondence.
• Assist with purchasing and ordering supplies; maintain inventory.
• Support budgeting and basic accounting tasks; assist with travel/expense processing.

Skills

Front desk reception

Administrative support

Record management

Calendar management

Phone handling

Office coordination

Education

High school diploma or equivalent

4 years of clerical/administrative experience

Job description

Overview

This position is located in Montgomery, Alabama

The College of Pharmacy’s Clinical Health Services Department is excited to recruit candidates for an Administrative Support Associate, who will provide front desk reception and general administrative and clerical support at the State Employee Wellness Clinic in Montgomery, AL. This position acts as the first point of contact for our patients and facilitates patient scheduling, record management, filing of health records, answering phones, organizing mail, purchasing/ordering supplies, and a broad variety of office and patient support duties and tasks

Responsibilities

• Performs multiple duties which are a mix of administrative and clerical in nature, which may include but are not limited to data gathering, data management, correspondence, filing, calendar management, event scheduling, mail distribution, answering phones, organizing mail, purchasing/ordering supplies, and website maintenance.
• Provides budget preparation, tracking, monitoring and auditing, payroll processing, travel/expense voucher processing and other accounting and financial tasks.
• Advises staff, students, administrators, and clients of standard policies or procedures.
• Acts as a point of contact to other departments, students, faculty, customers, and outside agencies/vendors on behalf of manager, director, or department head.
• Manipulates and prepares data and other information, databases, or reports using a computer.
• May perform some administrative duties such as budget coordination, human resources administration (beyond payroll entry), collection and disbursement of cash, checks, and other negotiable items, preparation of reports, documents, and presentations, or coordination of complex projects or events.

Qualifications

• High school diploma or equivalent
• 4 years of experience in clerical and administrative support services.

Substitution allowed for Experience

When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.

Contract Type

Continuing

Why Work at Auburn?

• Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
• Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
• We’re Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
• Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
• A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.

Equal Opportunity Compliance Statement

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.