Administrative Support Associate

Regional Planning & Coordinating Commission of Greene County, Ohio; Xenia (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

Regional Planning & Coordinating Commission of Greene County, Ohio seeks a part-time administrative support specialist to handle counter traffic and phone inquiries, explain policies, and assist with adoptions and licensing at the animal shelter.

The role requires 2 years of office experience, a high school diploma or GED, and a valid Ohio driver’s license. Notary license is preferred; weekend shifts are required and travel may be involved.

Qualifications

• High School Diploma or GED required.
• 2 years of experience in office practices and processes.
• Valid Ohio driver's license required.
• Notary Public license preferred.

Responsibilities

• Serves as primary contact for counter traffic and telephone communications; explains policies and procedures to the public and answers routine questions.
• Serves as primary contact for Animal Control Officers in the field, communicating mission, location and status by radio dispatch while maintaining the officer log.
• Performs routine and non-routine administrative tasks.
• Performs adoptions, animal in-processing and license sales with forms, fees, receipts and computer entries.
• Secures all cash and non-cash payments and balances cash drawer.
• Assists with handling animals during adoptions and in-processing when needed.
• Staff special adoption events off-site and outside regular hours.
• Prepares certified mail, takes messages, and performs other clerical duties; attends meetings and trainings.
• Performs other duties of a similar nature as assigned.

Skills

Clerical skills

Customer service

Communication

Education

High School Diploma or GED

Job description

Description

The full performance level class works under general supervision & requires considerable knowledge of clerical and secretarial procedures; administrative support procedures; office processes, procedures and policies to perform routine and non-routine administrative support activities.

Normal Working Hours: WEEKENDS; Saturday & Sunday; 11:48am - 4:06pm (16 - 19 hours bi-weekly)

Posted until filled.

Duties/Responsibilities

• Serves as the primary contact person for counter traffic and telephone communications; explains policies and procedures to the public and answer routine questions regarding the department and services offered.


• Serves as the primary contact for Animal Control Officers in the field, communicating mission, location and status by radio dispatch while maintaining the officer log and close contact with management.


• Performs routine and non-routine tasks.


• Performs adoptions, animal in-processing and license sales, using appropriate forms, fees, receipts and computer entries.


• Secures all cash and non-cash payments, and balances cash drawer to include non-cash payments.


• Provides assistance, as necessary and appropriate, handling animals during adoptions and in-processing in the absence of Shelter Attendants, Animal Control Officers and Managerial staff.


• Staff special adoption events off-site and outside the established work schedule.


• Prepares certified mail, takes messages and performs other clerical duties as required; maintains orderliness of the office; attends meetings and training.


• Performs other duties of a similar nature, as assigned.

Minimum Qualifications

High School Diploma or General Equivalency Diploma (G.E.D.); 24 mos. experience in office practices and processes; valid Ohio Driver's License.

• Or equivalent of Minimum Class Qualifications for Employment noted above may be substituted for the education and/or experience required. Education and Experience may not be substituted for mandated licensure/certification.

Notary Public License preferred.

Unusual Working Conditions

• Predictable and regular attendance is required.


• Travel may be required.


• Subject to rotating shifts and/or week-end work schedules; exposed to weather (e.g. hot, cold, rain, snow). Exposure to: pet dander, infectious animal bites, injured and diseased animals, animal euthanasia, zoonotic diseases and physical violence.


• Stooping, crouching, reaching repetitive motion, exerting up to 50+ lbs. of force occasionally to lift, push, pull or otherwise move objects.