Administrative Support Associate

City of Santa Fe Springs; Dayton (OH); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Wellness program

Deferred compensation

Job summary

Greene County seeks an enthusiastic administrative assistant to handle clerical duties, phone coverage, mail processing, and calendar management. You will greet visitors, direct inquiries, and maintain office areas while supporting event preparation and field deliveries.

The role involves data entry, CRM updates, and creation of simple forms, with opportunities to assist on-site convention and community initiatives. A solid standard of reliability is required.

Qualifications

• High School Diploma or GED required.
• Minimum 24 months experience in office practices and processes.
• Valid Ohio Driver's License.

Responsibilities

• Answers telephones, directs calls and visitors, takes messages and provides routine information.
• Processes mail, emails and various correspondence; manages calendars and office areas.
• Prepares deliveries, kits and event materials; assists with booth setups and on-site events.
• Performs data entry, CRM updates, and basic chart/form creation.
• Supports field staff with deliveries, pickups and miscellaneous duties to improve efficiency.

Skills

Phone handling

Clerical skills

Office procedures

Education

High School Diploma or GED

Job description

Description

The full performance level class works under general supervision & requires considerable knowledge of clerical and secretarial procedures; administrative support procedures; office processes, procedures and policies to perform routine and non-routine administrative support activities.

Normal Working Hours: Monday - Friday; 8:30am - 5:00pm

Posted until filled.

Duties/Responsibilities

Answers telephones including directing calls and visitors, taking messages and providing routine information; answers inquiries; greets general public visiting offices; processes incoming and outgoing mail, emails and various correspondence; distributes visitor guides and event calendars; maintains designated office areas; tracks inventory and restocks promotional materials and printers; event research and support; calendar management;

Keeps deliveries and workflow organized and on time; assembles sales kits and welcome packets; prepares weekly deliveries to hotels and community partners; cuts and assembles signs; assists in special projects; prepares booth set up and convention materials; assists with physical event preparation, including loading materials for deliveries, setting up booths, supporting on-site convention and event setups and breakdowns and unloading materials; photo and video asset management; event attendance and economic impact tracking.

Conducts tourism-based research in order to collect articles related to the department, hospitality industry & economic development; social medica content research and support; performs routine data entry; updates the Customer Relationship Management (CRM) database system; creates basic charts, forms and inter office communications such as weekly and monthly calendars, reminders, etc.; contacts chambers and stakeholders to keep information up to date and relevant; updates the website calendar.

Performs miscellaneous duties to facilitate operational efficiencies (making copies, printing name badges, pulling files etc.); receives and verifies deliveries for accuracy and completeness; supports team in the field with deliveries, booth shifts and interoffice pickup. Performs others duties of a similar nature or level as assigned.

Minimum Qualifications

High School Diploma or General Equivalency Diploma (G.E.D.); 24 mos. experience in office practices and processes; valid Ohio Driver's License.

• Or equivalent of Minimum Class Qualifications for Employment noted above may be substituted for the education and/or experience required. Education and Experience may not be substituted for mandated licensure/certification.

Supplemental Information

Unusual Working Conditions

Predictable and regular attendance is required.

Stooping, crouching, reaching, repetitive motion. Exert up to 25 lbs. of force on a daily basis to lift, carry, push, pull, or otherwise move objects.

There is a wide variety of benefits available to full-time permanent and some part-time permanent Greene County employees. These benefits include: health, dental, vision, life insurance, optional life insurance plans, wellness program, employee assistance program, and deferred compensation plans.

The County pays 80% of the health care premium and 39% of the dental premium. All full-time employees are eligible for $50,000 group life insurance paid 100% by the County.

NOTE: Employees who are non-permanent, seasonal, intermittent, part-time scheduled for less than 60 hours per pay period, and external interim, are not benefit eligible.