Administrative Support Associate

Greene County Board of Commissioners; Beavercreek (OH); On-site; USD 38,000 - 45,000; Full time

Job summary

Greene County Board of Commissioners in Beavercreek, Ohio, is seeking an administrative support professional to perform clerical and secretarial duties under general supervision.

Responsibilities include answering phones, greeting visitors, processing mail and emails, maintaining office spaces, managing calendars, and supporting events and CRM data entry to ensure smooth operations.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of experience in office practices and processes.
• Valid Ohio driver’s license required.

Responsibilities

• Answer telephones, direct calls, take messages and provide routine information.
• Greet the general public visiting offices and handle inquiries and mail/correspondence.
• Maintain designated office areas, track inventory and restock materials.
• Manage calendars, coordinate scheduling and support event preparation and on-site setups.
• Assist with CRM data entry, basic charts, and inter-office communications.
• Support field deliveries, booth shifts and special projects as needed.
• Perform duties to facilitate operational efficiencies (copying, badge printing, file retrieval).

Skills

Telephone etiquette

Customer service

Communication

Organization

Education

High School Diploma or GED

Two years office experience

Valid Ohio Driver's License

Tools

CRM software

Job description

The full performance level class works under general supervision & requires considerable knowledge of clerical and secretarial procedures; administrative support procedures; office processes, procedures and policies to perform routine and non-routine administrative support activities.

Normal Working Hours: Monday - Friday; 8:30am - 5:00pm Posted until filled.

Answers telephones including directing calls and visitors, taking messages and providing routine information; answers inquiries; greets general public visiting offices; processes incoming and outgoing mail, emails and various correspondence; distributes visitor guides and event calendars; maintains designated office areas; tracks inventory and restocks promotional materials and printers; event research and support; calendar management; Keeps deliveries and workflow organized and on time; assembles sales kits and welcome packets; prepares weekly deliveries to hotels and community partners; cuts and assembles signs; assists in special projects; prepares booth set up and convention materials; assists with physical event preparation, including loading materials for deliveries, setting up booths, supporting on-site convention and event setups and breakdowns and unloading materials; photo and video asset management; event attendance and economic impact tracking. Conducts tourism-based research in order to collect articles related to the department, hospitality industry & economic development; social medica content research and support; performs routine data entry; updates the Customer Relationship Management (CRM) database system; creates basic charts, forms and inter office communications such as weekly and monthly calendars, reminders, etc.; contacts chambers and stakeholders to keep information up to date and relevant; updates the website calendar. Performs miscellaneous duties to facilitate operational efficiencies (making copies, printing name badges, pulling files etc.); receives and verifies deliveries for accuracy and completeness; supports team in the field with deliveries, booth shifts and interoffice pickup. Performs others duties of a similar nature or level as assigned.

High School Diploma or General Equivalency Diploma (G.E.D.); 24 mos. experience in office practices and processes; valid Ohio Driver's License.

• - Or equivalent of Minimum Class Qualifications for Employment noted above may be substituted for the education and/or experience required. Education and Experience may not be substituted for mandated licensure/certification.

UNUSUAL WORKING CONDITIONS:

Predictable and regular attendance is required.

Stooping, crouching, reaching, repetitive motion. Exert up to 25 lbs. of force on a daily basis to lift, carry, push, pull, or otherwise move objects.