Administrative Support Associate

Regional Planning & Coordinating Commission of Greene County, Ohio; Beavercreek (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Regional Planning & Coordinating Commission of Greene County, Ohio is seeking a capable administrative support specialist to handle routine clerical tasks under general supervision. The role requires strong office procedures knowledge, reliable attendance, and the ability to manage phones, mail, and visitor interactions.

Responsibilities include assisting with calendar management, processing correspondence, maintaining designated office areas, and supporting special projects.

Qualifications

• High School Diploma or GED is required.
• 24 months of experience in office practices and processes.
• Valid Ohio Driver's License required.

Responsibilities

• Answers telephones, directs calls and visitors, takes messages and provides routine information.
• Processes incoming and outgoing mail and emails; distributes visitor guides and event calendars.
• Maintains designated office areas; tracks inventory and restocks materials; supports event research and calendar management.
• Prepares booth setups, convention materials, and assists with on-site event logistics.
• Performs routine data entry; maintains CRM-like records and updates calendars and reminders.
• Assists with miscellaneous duties to improve operational efficiency (copying, badge printing, file pulling).

Skills

Clerical skills

Administrative support

Telephone etiquette

Customer service

Education

High School Diploma or GED

Job description

Description

The full performance level class works under general supervision & requires considerable knowledge of clerical and secretarial procedures; administrative support procedures; office processes, procedures and policies to perform routine and non-routine administrative support activities.

The full performance level class works under general supervision & requires considerable knowledge of clerical and secretarial procedures; administrative support procedures; office processes, procedures and policies to perform routine and non-routine administrative support activities.

Normal Working Hours: Monday - Friday; 8:30am - 5:00pm

Posted until filled.

Duties/Responsibilities

Answers telephones including directing calls and visitors, taking messages and providing routine information; answers inquiries; greets general public visiting offices; processes incoming and outgoing mail, emails and various correspondence; distributes visitor guides and event calendars; maintains designated office areas; tracks inventory and restocks promotional materials and printers; event research and support; calendar management;

Keeps deliveries and workflow organized and on time; assembles sales kits and welcome packets; prepares weekly deliveries to hotels and community partners; cuts and assembles signs; assists in special projects; prepares booth set up and convention materials; assists with physical event preparation, including loading materials for deliveries, setting up booths, supporting on-site convention and event setups and breakdowns and unloading materials; photo and video asset management; event attendance and economic impact tracking.

Conducts tourism-based research in order to collect articles related to the department, hospitality industry & economic development; social medica content research and support; performs routine data entry; updates the Customer Relationship Management (CRM) database system; creates basic charts, forms and inter office communications such as weekly and monthly calendars, reminders, etc.; contacts chambers and stakeholders to keep information up to date and relevant; updates the website calendar.

Performs miscellaneous duties to facilitate operational efficiencies (making copies, printing name badges, pulling files etc.); receives and verifies deliveries for accuracy and completeness; supports team in the field with deliveries, booth shifts and interoffice pickup. Performs others duties of a similar nature or level as assigned.

Minimum Qualifications

High School Diploma or General Equivalency Diploma (G.E.D.); 24 mos. experience in office practices and processes; valid Ohio Driver's License.

• Or equivalent of Minimum Class Qualifications for Employment noted above may be substituted for the education and/or experience required. Education and Experience may not be substituted for mandated licensure/certification.

Unusual Working Conditions

Predictable and regular attendance is required.

Stooping, crouching, reaching, repetitive motion. Exert up to 25 lbs. of force on a daily basis to lift, carry, push, pull, or otherwise move objects.