Administrative Support Assistant III – Special Education Services

Alabama Achieves; Montgomery, Northern (AL, KY); Hybrid; USD 35,000 - 59,000; Full time

Job summary

The Alabama State Department of Education (ALSDE) seeks an Administrative Support Assistant III in Montgomery to provide high-level administrative support to the SES team and leadership.

You will draft, format, and manage professional documents, design spreadsheets, gather data from diverse sources, take minutes, coordinate meetings, and train staff on office software and procedures.

Qualifications

• High school diploma or GED or equivalent required.
• Five years of progressively responsible clerical work experience.

Responsibilities

• Provides high-level administrative support to assigned team members and leadership.
• Responds to and resolves internal and external administrative inquiries and questions.
• Creates, prepares, and formats professional documents, including letters, presentations, and reports.
• Designs and maintains spreadsheets to track and organize important information.
• Collects data from diverse sources and prepares concise summaries or written reports.
• Attends meetings to take, transcribe, and distribute accurate minutes and notes.
• Utilizes advanced office technology and trains others on their use.

Skills

Microsoft Office

Written and verbal communication

Attention to detail

Independent work

Team collaboration

Data management

Research skills

Education

High school diploma or GED

Tools

DocuSign

Time and attendance systems

Procurement portals

Job description

ANNOUNCEMENT OF INTENT TO FILL A POSITION

AN EQUAL OPPORTUNITY EMPLOYER

Approved for Internal and External Consideration

Position Code:10198

Salary Range:$35,424.00-$59,272.80 (Effective 9/1/2026)

Position Location:Montgomery, Alabama

The Special Education Services (SES) Section of the Alabama State Department of Education (ALSDE) is seeking to fill one (1) Administrative Support Assistant III position.

Duties will include, but will not be limited to the following:

• Provides high-level administrative support to assigned team members and leadership.
• Assumes significant administrative responsibility and performs general duties as requested.
• Responds to and resolves internal and external administrative inquiries and questions.
• Creates, prepares, and formats professional documents, including letters, presentations, and reports.
• Designs and maintains spreadsheets to track and organize important information.
• Collects data from diverse sources—such as emails, correspondence, meeting minutes, and records—and prepares concise summaries or written reports.
• Conducts targeted research to support ongoing projects or inquiries.
• Welcomes, greets, and directs visitors.
• Answers and routes incoming phone calls, screening and taking messages as necessary.
• Prepares agendas and schedules for meetings, conferences, and special events.
• Attends meetings to take, transcribe, and distribute accurate minutes and notes.
• Utilizes advanced office technology and software platforms—such as DocuSign, time and attendance systems, and state procurement portals—and trains others on their use.
• Orients and advises new employees on departmental policies, procedures, rules, and regulations.
• Collaborates with employees to resolve workflow issues, coordinates tasks, and solves operational problems.
• Performs other related duties as assigned.
• High school diploma or a GED certificate.
• Five years of progressively responsible clerical work experience.

Required Skills/ Abilities:

• Dependable, collaborative, flexible, and effective in problem-solving.
• Professional, detail-oriented, and attentive to accuracy.
• Strong written and verbal communication skills.
• Highly proficient in Microsoft Office Suite.
• Strong knowledge of office practices, procedures, and equipment.
• Able to work independently, consistently, and reliably.
• Adaptable to changing situations and able to work effectively with diverse personalities.
• Able to organize, prioritize, and delegate tasks when appropriate.
• Knowledge of, or ability to quickly learn, the assigned department’s roles, functions, and applicable laws or guidelines.
• Able to coach and support other clerical staff.

Currently, the Fiscal Team has a clerical vacancy; however, clerical staff may be assigned to any team as needed and reassigned based on section priorities.