Administrative Support Assistant

State of Missouri; Jefferson City (MO); On-site; USD 35,000 - 48,000; Full time

Job summary

State of Missouri is seeking a senior-level clerical specialist responsible for registering intoxicating liquor brand labels, handling excise tax processes, and delivering customer-focused service in an in-office setting.

Under supervision, the role involves reviewing applications, performing data entry, assisting the public by phone and email, and maintaining accurate records while upholding Missouri law.

Qualifications

• The applicant must possess one year of experience in clerical or related office work and be proficient in the use of modern office practices, procedures and computer software and equipment.
• Proficient in Microsoft Word and Excel.
• Skilled in data entry and written and oral communication.

Responsibilities

• Review and process intoxicating liquor brand-registration applications through examination of documents for compliance with registration requirements.
• Perform financial clerical functions related to calculating and reconciling excise tax collections to determine accuracy, identify discrepancies, and promote compliance with Missouri laws.
• On occasion, participate in field audits performing inventory counts and educating licensees on brand registration and excise tax filing requirements.

Skills

Microsoft Word

Excel

Data entry

Written and oral communication

Education

High School diploma or GED

Job description

DESCRIPTION:

This is a senior-level clerical position with dual work that is customer-focused and involves registration of intoxicating liquor brand labels and excise tax collections. This position works under the direct supervision of the Licensing and Compliance Supervisor and offers an in-office work schedule of Monday through Friday, 8:00 a.m. to 4:30 p.m. Minimal travel (approximately 5%) is expected for this position.

EXAMPLES OF WORK:

This position receives general direction from the compliance supervisor and will be expected to exercise independent judgment and discretion within the limits of established policies and procedures in completing daily tasks. This position spends a significant amount of time engaging with and assisting the public by phone and email and working with peers and therefore must be able to establish and maintain effective working relationships with co-workers and licensees.

The successful candidate will assist in reviewing and processing intoxicating liquor brand-registration applications through the examination of documents for compliance with registration requirements. Additionally, the successful candidate will perform financial clerical functions related to calculating and reconciling excise tax collections to determine accuracy, identify discrepancies, and promote compliance with Missouri laws. This position will, on occasion, participate in field audits performing inventory counts and educating licensees on brand registration and excise tax filing requirements. Other duties may include but are not limited to generating and compiling routine financial reports, completing violation reports when necessary, and other duties as assigned.

QUALIFICATIONS:

The applicant must possess one year of experience in clerical or related office work and be proficient in the use of modern office practices, procedures and computer software and equipment. Proficient in Microsoft Word and Excel. Skilled in data entry and written and oral communication. Must possess a high school diploma or a GED certificate.

EQUAL OPPORTUNITY STATEMENT:

The Division of Alcohol and Tobacco Control is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability status, or any other non-merit factor.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

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