Administrative & Support Assistant

Windrose Land Services, Inc.; Houston (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive Salary

Medical/Dental/Vision Insurance

Company Sponsored Life & Disability

Voluntary Benefits – Accident,Critical

Life, Short & Long-Term Disability

Health Savings Account

401(k) with company match

Paid Holidays

Paid Time Off

Childbirth Recovery Leave

Job summary

Windrose Land Services, Inc. is seeking an Administrative Assistant to support the Commercial Land Surveying Department in Houston. You will handle inbound inquiries, route them to the correct teams, and input vital data with accuracy. This role reports to the VP and requires a proactive, client-focused approach.

The position offers a steady 7am-4pm schedule, Monday to Friday, with occasional weekend hours during peak seasons, and opportunities to grow within a growing surveying firm.

Qualifications

• High school diploma or GED required; associates/technical degree preferred.
• 1+ year administrative experience.
• Professional communication and positive client service attitude.
• Ability to balance workload and exceed client expectations.
• Proficient with standard software and cloud-based solutions.
• Valid driver''s license and auto insurance may be required.

Responsibilities

• Answer, screen, or forward calls and schedule appointments.
• Provide superior client experience through positive communication.
• Greet visitors and direct or escort them to destinations.
• Input daily data including client accounts, proposals, orders, and maintenance.
• Process and prepare memos and documents.
• Adhere to company policies and resolve customer issues promptly.

Skills

Customer service

Communication

Problem solving

Teamwork

Time management

Education

High school diploma or GED

Associates/Technical degree preferred

Job description

Description

Exacta, dba WINDROSE is one of the nation's premier residential and commercial land surveying companies. Exacta provides services in Ohio, Illinois, Indiana, New Jersey, Maryland, Virginia, Florida, and Texas. Services include all types of residential, commercial, construction and ALTA/NSPS surveys with a commitment of accurate and timely delivery to our clients. Our surveys provide an important component for real estate type transactions involving buyers and sellers, title companies, lenders, attorneys, and real estate agents.

Administrative Assistant Position Summary

The Administrative Assistant position is responsible for coordinating the inbound volume of customer inquiries to proper departments, input of vital sales data entry and reporting, and providing positive interactions with clients. The Administrative Assistant position will report to the VP and is responsible for various tasks related to the Commercial Land Surveying Department. The work is performed in an office setting with moderate noise levels. This job frequently requires the employee to stand, walk, use hands, tools, controls, reach with arms, climb, or balance, stoop, kneel, crouch, or crawl; sit; use hands; read; talk or hear. The employee must lift and/or move up to 10 - 25 pounds. Specific vision abilities include close vision and the ability to adjust focus.

Administrative Assistant Position Schedule

Monday through Friday, 7am-4pm with some weekends required during seasonal months.

Area Serviced

Team members will report to the office in Houston, TX 77041

Requirements

Administrative Assistant Position Responsibilities

• Answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Ensure a superior client experience through positive and friendly communication.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Ensure proper daily data entry including, but not limited to, client account setup, proposal entry, order creation, order maintenance and cancellation.
• Collect, sort, distribute, and prepare mail, messages, or courier deliveries.
• File and maintain records.
• Process and prepare memos, correspondence, or other documents.
• Fully adhere to WLS's policies, procedures, and work directives.
• Resolve internal/external customer issues in a prompt and professional manner.
• Establish and maintain effective working relationships with other employees, managers, clients, and other parties as related to the Windrose's services and overall business.
• Perform all duties as assigned to meet business needs in a safe, ethical, and professional manner.

Administrative Assistant Skills and Experience

• Minimum of high school diploma/GED diploma required; Associates / Technical Degree or higher preferred.
• 1+ year of successful job-related administrative experience.
• Able to communicate and respond to questions in a professional and knowledgeable manner ensuring business outcomes; assertive problem-solver and action-oriented team player. Must have a relentlessly positive, flexible, do-whatever-it-takes attitude; must be fast on your feet, poised under pressure, and committed to client service.
• Ability to balance the workload to accommodate demands of the job and exceed client expectations.
• Proficient in the independent application and use of job-related software/e-technology/cloud-based solutions.
• May require a valid Driver's License and maintain appropriate Automobile Insurance.

Company Benefits

• Competitive Salary
• Medical/Dental/Vision Insurance
• Company Sponsored Life & Disability Insurance
• Voluntary Benefits – Accident, Critical Illness, Life, Short & Long-Term Disability
• Health Savings Account
• 401(k) with company match
• Paid Holidays
• Paid Time Off
• Childbirth Recovery Leave

WINDROSE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Exacta Employee Value Proposition

Exacta offers a fulfilling career where your contributions are valued, and you can make a difference. Exciting career advancement opportunities, a clear path for professional development, competitive pay and benefits are available for each team member.

Exacta is a mission and values driven organization. At our core, is Exacta's mission to "provide peace of mind to our clients and make their lives easier". We perform that mission with a commitment to always doing the right thing – for our clients, for our team members and for the community.

Join our rapidly growing company where you'll be surrounded by colleagues who care, and who will inspire and challenge you every day!

Exacta – Unlimited Boundaries!