Administrative Support

Wilber Group; Normal (IL); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

401k with company match

PTO and paid holidays

Wellness Programs

Life insurance

Job summary

Wilber Group in Normal, IL is seeking a Data Entry - Support Specialist for a full-time, in-office role with a flexible schedule. Your main goal will be to support our production team by reviewing claim files, ensuring proper handling, and communicating clearly with clients and teammates.

This entry-level to mid-level position rewards accuracy, organization, and the ability to multitask under minimal supervision.

Qualifications

• Strong written and verbal communication skills.
• Proficient with basic computer skills.
• Ability to multitask and prioritize workloads with minimal supervision.

Responsibilities

• Review files from clients for appropriate handling.
• Provide general support for internal and external clients.
• Communicate challenges and praises to leadership and your team.
• Help improve processes by sharing ideas.

Skills

Communication

Organizational skills

Multitasking

Prioritization

Education

High School diploma or GED

Job description

NORMAL, IL | FULL-TIME | $16.50/HOUR | FLEXIBLE SCHEDULE

Our operations team is searching for ideal team players for our Data Entry - Support Specialist role. If hired, your main goal will be to support our production team in reaching their collection goals through investigating claim files and ensuring proper handling. The ideal candidate will have excellent communication and organizational skills, be able to multitask and prioritize workloads with structured but minimal supervision. This is a full-time, in-office position that is computer-based with minimal phone requirement. Prior insurance knowledge/experience is a plus but not required.

Wilber is the leading insurance recovery group in the US, partnering with some of the most recognized insurance providers Nationwide. We value hard work, integrity, and believe in putting people before profit, which is why we offer a generous benefits package with extra perks that support your life and wellbeing.

To find out more about our culture visit: https://www.wilberjobs.com

Commitment to Community: At Wilber, we are real people who are committed to bettering our community and the world around us. We offer opportunities for team members to suggest/participate in fund raisers and community service events that matter to them, with the option to apply for company sponsorship.

Essential Functions and Responsibilities:

• Review files from our clients for appropriate handling.
• Provide general support for internal and external clients
• Communicate challenges and praises to leadership and your team.
• Help us improve our process by sharing your ideas.
• Must be comfortable in a computer-based work environment
• Ability to work individually or as part of a team to reach department goals
• Have a positive attitude with a desire to learn
• Ability to ensure physical presence at assigned location

Requirements:

• High School diploma or GED
• Basic computer skills
• 401k with company match
• 25k Life insurance policy
• Success Share Bonus each month
• PTO and paid holidays
• Insurance education reimbursement
• Wellness Programs
• Flexible spending accounts/Savings Clubs
• Self-progressive career paths
• Community Volunteer opportunities
• Free breakfast 3 times a week
• Opportunity to join committee's that promote our "Keep it happy, keep it fun" work environment
• Certified "Great Place to Work" (96% of employees say this is a great place to work)
• #40 in Fortune Best Workplaces in Financial Services & Insurance 2023

Check out our social media:

• Facebook: https://www.facebook.com/WilberGroup/
• LinkedIn: https://www.linkedin.com/company/wilbergroup/
• Great Place to Work Certification: https://www.greatplacetowork.com/certified-company/7023903

Wilber Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.