Administrative Support

BHcare; Derby (CT); On-site; USD 29,000 - 32,000; Part time

Job summary

BHcare is seeking an Administrative Support for the Children’s Outpatient Clinic in Derby, CT. This part-time role (22.5 hours weekly) runs Mon-Wed 1pm-7pm and Thu 1:30pm-7:30pm, with CT residency required.

You will greet clients, manage check-ins, schedule appointments, and support front-office operations in a busy clinic.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years of administrative, customer service, medical office, or related experience preferred.
• Proficiency with Microsoft 365 and ability to learn/electronic health record (EHR) systems.
• Strong organizational, communication, and multitasking skills in a fast-paced environment.
• Experience providing professional customer service while maintaining confidentiality and accuracy.

Responsibilities

• Welcome clients and visitors, manage check-in and update records.
• Schedule appointments, manage cancellations, backfill openings, assist provider calendars.
• Maintain accurate client records, releases, and EHR information.
• Process insurance information, collect co-pays and payments, assist with record requests.
• Provide administrative support including correspondence, mail, supplies, and front-office coordination.

Skills

Administrative experience

Microsoft 365

Customer service

EHR navigation

Education

High School Diploma

Tools

EHR systems

Job description

Administrative Support # Administrative Support30 Elizabeth Street, Derby, CT - Derby, CT 06418## OverviewSalary Range$21.00 - $23.00 HourlyPosition TypePart TimeJob ShiftAfternoon/eveningEducation LevelHigh SchoolCategoryAdmin - Clerical## Administrative SupportAt **BH*care***, we believe everyone deserves the opportunity to live a healthy, safe, and fulfilling life. Every day, our teams provide compassionate care and support to individuals and families across Connecticut through behavioral health, substance use, domestic violence, housing, and community-based services.We are seeking an **Administrative Support** professional who thrives in a fast-paced environment and is passionate about providing exceptional service to clients, families, and colleagues.This is a **part-time, position, 22.5 hours per week****,** within our **Children's Outpatient Clinic** program.**The schedule for this position is Monday, Tuesday, Wednesday from 1pm-7pm and Thursday from 1:30pm-7:30pm****Candidates must reside in Connecticut to be eligible for this position.****What You Will Do:**In this role, you will help ensure the smooth operation of busy outpatient clinics while creating a welcoming, respectful experience for clients and visitors. You will:* Welcome clients and visitors, manage check-in processes, update client information, and support a positive clinic experience.* Schedule appointments, maintain cancellation lists, backfill openings, and assist with provider calendars.* Maintain accurate client records, documentation, releases, and electronic health record (EHR) information.* Process insurance information, collect co-pays and other payments, and assist with record requests.* Provide administrative support including correspondence, mail distribution, supply ordering, and front-office coordination.* Collaborate with colleagues across clinic locations to ensure timely completion of daily administrative responsibilities.**What You Will Bring:*** High school diploma or equivalent required.* Minimum of two years of administrative, customer service, medical office, or related experience preferred.* Proficiency with Microsoft 365 and the ability to learn and navigate electronic health record (EHR) systems.* Strong organizational, communication, and multitasking skills with the ability to manage competing priorities in a fast-paced environment.* Experience providing professional customer service while maintaining confidentiality and accuracy.**What We Offer**The anticipated salary range for this position is $21.00-$23.00. Actual compensation offered will be determined based on a variety of factors including relevant skills, experience, qualifications, certifications, and internal equity considerations. BH*care* offers a comprehensive benefits program including medical, dental, and vision insurance, paid time off, company-observed holidays, a retirement savings plan, and other fringe benefits. Benefit eligibility may vary based on position, schedule, and applicable plan or policy requirements. **Join Our Team**If you are organized, customer-focused, and looking for an opportunity to support a mission-driven organization making a difference in the community, we encourage you to apply.***BHcare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, military or veteran status, disability, genetic information, marital or civil union status, or any other protected characteristic under applicable federal, state, or local law***