Administrative Supervisor - Legal Support & Training

ADP, Inc.; Raleigh (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

ADP, Inc. is seeking an Administrative Assistant (AA) Supervisor in Raleigh, NC. The role oversees day-to-day administrative operations for the group, directs staff, and ensures consistent, high-quality support to attorneys and management.

The ideal candidate brings seven years of admin experience with supervisory duties, strong communication, and proficiency in MS Office, FileSite, 3E, and related tools. This position emphasizes confidentiality and process improvement in a fast-paced setting.

Qualifications

• Seven years of administrative assistant experience with supervisory duties.
• Excellent written and verbal communication, professional demeanor.
• Proficiency with core firm applications including MS Office, FileSite, 3E, Data Insights, Litera, ShareFile, DocuSign.
• Ability to manage multiple priorities in a fast-paced professional environment.
• Strong confidentiality and discretion when handling sensitive information.

Responsibilities

• Provide daily direction and support to administrative staff in the assigned group.
• Monitor service quality to ensure timely, accurate support for attorneys.
• Mentor onboarding, training, and development of administrative assistants.
• Assist management with performance reviews and workflow improvements.
• Collaborate with attorneys and management to resolve workflow challenges.
• Identify process improvements and training resources for the group.
• Balance supervisory duties with ongoing legal support as needed.

Skills

Work direction

Mentoring

Communication skills

Attention to detail

Professional judgment

Education

Bachelor’s degree or equivalent related work experience

Tools

MS Office

FileSite

3E

Data Insights

Litera

ShareFile

DocuSign

Kofax

Job description

ADP, Inc. is seeking an Administrative Assistant (AA) Supervisor in Raleigh, NC. The role oversees day-to-day administrative operations for the group, directs staff, and ensures consistent, high-quality support to attorneys and management.

The ideal candidate brings seven years of admin experience with supervisory duties, strong communication, and proficiency in MS Office, FileSite, 3E, and related tools. This position emphasizes confidentiality and process improvement in a fast-paced setting.