Administrative Supervisor: Behavioral Health Ops Lead

RHA Health Services, LLC; Burlington (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

PayActiv

Perks & discounts

Paid Time Off

Health Insurance

401(k) retirement savings

Wellbeing programs

Job summary

RHA Health Services, LLC in Burlington, NC is seeking an Administrative Supervisor to lead administrative, insurance verification, and medical records functions in a fast-paced behavioral health office.

You will supervise staff, coordinate data reporting using Microsoft Office and our EMR system, conduct quality assurance, and collaborate with clinical teams to ensure timely, accurate services for consumers.

Qualifications

• High School Diploma or GED is required.
• Insurance verification and healthcare administration experience strongly preferred.
• Bachelor’s degree is preferred.

Responsibilities

• Supervises and trains administrative staff (front desk, insurance verification, medical records, etc.).
• Coordinates data and reporting using Microsoft Office and EMR systems; analyzes unit performance.
• Performs regular quality assurance activities.
• Collaborates with clinical and administrative teams to deliver high-quality services.
• Assists with service authorizations.
• Oversees all administrative operations.

Skills

Organizational skills

Communication skills

Microsoft Office

Education

High School Diploma or GED

Bachelor’s degree (preferred)

Tools

Microsoft Office Suite

EMR system

Job description

RHA Health Services, LLC in Burlington, NC is seeking an Administrative Supervisor to lead administrative, insurance verification, and medical records functions in a fast-paced behavioral health office.

You will supervise staff, coordinate data reporting using Microsoft Office and our EMR system, conduct quality assurance, and collaborate with clinical teams to ensure timely, accurate services for consumers.