Administrative Staff Specialist- Ophthalmology- Onsite

VCU Health; Richmond (VA); On-site; USD 32,000 - 49,000; Full time

Job summary

VCU Health is seeking an Admin Service Specialist to serve as the first contact for Ophthalmology Administration and ensure access to services during normal operating hours. You will support the Chair, Administrator, and Associate Administrator, handling confidential tasks professionally and timely.

Responsibilities include scheduling, patient registration, insurance verification, and coordination of travel and recruitment activities.

Qualifications

• Minimum four years of secretarial/administrative work experience in an office setting.
• Experience with Microsoft Office applications and e-mail/calendaring.
• Ability to work in a fast-paced environment and proactively resolve problems.

Responsibilities

• Assist with budget planning and monitor expenditures.
• Schedule appointments and register patients; handle patient disputes.
• Verify insurance and stay updated on policies; arrange travel for recruits.
• Coordinate office equipment maintenance and supplies; coordinate interviews.

Skills

Microsoft Office

Secretarial experience

Communication

Scheduling

Education

High School Diploma or equivalent

Associate Degree in Business or related field

Tools

Microsoft Office

Job description

The Admin Service Specialist serves as the first point of contact for Ophthalmology Administration ensuring that individuals have access to our services during normal operating hours. The Admin Services Specialist provides support to the Chair, Administrator, and Associate Administrator, ensuring that all administrative assignments are carried out in a professional, timely and confidential manner.

The Administrative Staff Specialist performs administrative/secretarial functions for the Department that include assisting with budget planning; monitoring expenditures; processing accounts receivable; resolving discrepancies with vendors; keeping personnel files in accordance with JCAHO expectations; ordering supplies/equipment and reporting hazards to the appropriate department. This job assists with scheduling appointments, registering patients, resolving patient disputes and answering the telephone. This job verifies insurance but not limited to obtaining referrals and authorization and stays abreast of insurance policies and changes. This job also keeps abreast of Hospital and HR policies as they are implemented.

The Administrative Staff Specialist arranges for the repair and maintenance of office equipment, monitors staff attendance and time, and assists staff as needed. The Administrative Staff Specialist facilitates and coordinates the day-to-day administrative activities of the department. This position supports fiscal and time management objectives of the department by coordinating administrative services through effective interactions with the health care team and other support staff.

Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of four (4) years of previous secretarial/administrative work experience in an office setting Previous experience with Microsoft Office applications and e-mail/calendaring Experience PREFERRED: Five (5) years of previous secretarial/administrative work experience in an office setting Previous experience in an academic health care setting Education/training REQUIRED: High School Diploma or equivalent Education/training PREFERRED: Associate Degree in Business, Accounting or related field from an accredited program Independent action(s) required: Coordinates recruitment activities and scheduling of interviews with applicants. Performs daily activities with minimal supervision. Ability to work in a fast pace environment; proactively resolve problems with minimal supervision. Provide new faculty member orientation. Manage multiple physician calendars and appointments. Coordinate business travel arrangements as assigned for new recruits and current departmental faculty members. Orders supplies/equipment. Arranges for the repair and maintenance of office equipment Supervisory responsibilities (if applicable): N/A Additional position requirements: Work schedule may change based on Department needs Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting less than 20 lbs. Lifting 20-50 lbs. Activities: Prolonged standing Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent, change

The Admin Service Specialist serves as the first point of contact for Ophthalmology Administration ensuring that individuals have access to our services during normal operating hours. The Admin Services Specialist provides support to the Chair, Administrator, and Associate Administrator, ensuring that all administrative assignments are carried out in a professional, timely and confidential manner.

Compensation Range

$23.18 - $35.92

Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.

Days

EEO Employer/Disabled/Protected Veteran