Administrative Specialist: Web and Office Operations

Reynolds Lake Oconee; Greensboro (NC); On-site; USD 35,000 - 41,000; Full time

Benefits offered by this job

Insurance

Paid time off

401(k) match

HSA/FSA

Long/Short-term disability

Job summary

Reynolds Lake Oconee is seeking an experienced Administrative Assistant to provide essential support to ROA personnel and manage website-related duties. The role involves coordinating with Accounting and Marketing, maintaining databases, and producing reports and SOPs.

The position requires 3–5 years of experience, strong organizational and communication skills, and proficiency with Word/Excel. On-site role with comprehensive benefits and steady hours.

Qualifications

• A minimum of 3 to 5 years of administrative assistant experience.
• Good written and verbal communication skills.
• Strong organizational skills.
• Typing 50 wpm.
• Working knowledge of Microsoft Word and Excel.
• Excellent basic mathematical skills.
• Positive people skills and ability to work independently to meet deadlines.
• Ability to work in a team environment.
• Medical, dental, vision and life insurance.
• Paid time off: vacation, sick, personal days, and 10 holidays.
• 401(k) with company match.
• Flexible spending and health savings accounts.
• LTD and STD.

Responsibilities

• Provides administrative support to ROA personnel.
• Administration of ROA website via coordination with ROA Accounting Manager and Marketing Department.
• Maintains and updates the ROA website, including training and support for property owners in the use of the website.
• Ensures that multiple property owner databases are in agreement and are updated on when differences are identified.
• Generate new knowledge in the form of reports, tutorials, and other documents relevant to project work and standard operating procedures.
• Maintains property files and departmental files.
• Prepares correspondence, minutes, budgets, reports, agreement contracts and other departmental business.
• Coordinates and schedules installation of Owners mail boxes, prepares billing and bills contractors who damage mail boxes.
• Assists ROA Committee Members in preparations of scheduled meetings, minutes and meeting notices.
• Assists biweekly and as needed in switchboard relief.
• Mails decal application forms and processes returned forms as required.
• Follows through on all Owners requests until resolved.
• Maintenance of all Associations' records, including budgets, covenants, agreements and resolutions.
• Provides customers service to Reynolds Lake Oconee owners as needed.
• Processes incoming/outgoing mail.
• Processes FedEx Shipments.
• Serves as backup and assists the Community Access Coordinator (Dwelling Live).
• Receive and process online property owner decal applications and distribute decals.
• Registers vendors for annual decal purchases and issues decals when fees are paid.
• Assists owners in use of Dwelling Live system.
• Mails decal application forms and processes returned forms.
• Provides Dwelling Live reports as requested.
• Orders departmental office supplies and monitors inventory of office supplies.
• Assists in mass email distribution using web-based software.
• Assists in the scheduling and billing of Owners' mailbox installation and repair.
• Assists in coordination and completion of ROA projects.

Skills

Admin experience

Written communication

Organizational skills

Typing speed

Team collaboration

Customer service

Tools

Microsoft Word

Microsoft Excel

Job description

Reynolds Lake Oconee is seeking an experienced Administrative Assistant to provide essential support to ROA personnel and manage website-related duties. The role involves coordinating with Accounting and Marketing, maintaining databases, and producing reports and SOPs.

The position requires 3–5 years of experience, strong organizational and communication skills, and proficiency with Word/Excel. On-site role with comprehensive benefits and steady hours.