Administrative Specialist - Outpatient Behavioral Health

Talbert House; Cincinnati (OH); On-site; USD 24,000 - 25,000; Full time

Job summary

Talbert House is seeking a full-time Administrative Services team member at 2621 Victory Parkway, Cincinnati, OH. The role performs a range of administrative duties to support program operations and ensures quality customer service for staff and clients.

Responsibilities include check-ins, calls, scheduling follow-ups, data entry, and client registration. Strong MS Office skills and confidentiality are required, along with at least a year of admin experience.

Qualifications

• Excellent written and verbal communication required.
• Proficiency in MS Office (Word, Excel, Outlook).
• Ability to maintain confidentiality and professional boundaries.
• Strong organizational skills and attention to detail.

Responsibilities

• Check-ins for persons served.
• Answering and directing calls.
• Scheduling follow-up appointments.
• Monitoring lobby area.
• Scanning and filing documents.
• Assisting with client registration and data entry as needed.
• Collect client payment at time of check in if required.
• Perform internal audits periodically to maintain CQI measures.
• Monitors, prepares, and completes intermediate reports in a timely manner to meet reporting requirements.
• Ensures quality customer service by providing a positive experience for staff, clients, and others.
• Other duties as assigned.

Skills

Excellent written and verbal comm.

Multitasking

Organizational skills

Confidentiality

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ADMINISTRATIVE SERVICES Full Time Administrative 2621 VICTORY PARKWAY, Cincinnati, OH, US

Salary Range: $17.50 To $18.50 Hourly

Position Summary:

Performs a range of technical, administrative and clerical duties in support of program operations.

Position Description:

• Provides support and handles administrative tasks for department including but not limited to:
• Check -ins for persons served
• Answering and directing calls
• Scheduling follow-up appointments
• Monitoring lobby area
• Scanning and filing documents
• Assisting with client registration and data entry as needed
• Collect client payment at time of check in if required
• Perform internal audits periodically to maintain proper CQI measures
• Monitors, prepares, and completes intermediate reports in a timely manner to meet reporting requirements
• Ensures quality customer service by providing a positive experience for staff, clients, and
• Other Duties as Assigned

Required Knowledge, Skills, and Abilities:

• Excellent written and verbal communication skills
• Intermediate computer skills and proficient in Microsoft Office
• Adhere to acceptable professional/clinical boundaries and confidentiality
• Intermediate administrative clerical skills (e.g. general office duties, reception and record keeping)
• Learning contract specifications
• Excellent English and grammar composition
• General organizational and analytical skills
• Ability to multi-task
• Highly self-motivated and able to work proactively both independently and as a team

Job Requirements:

• High School Diploma or GED Equivalent.
• Minimum 1 year experience in administrative support role
• Administrative experience in a medical office or hospital preferred

Essential Functions/Physical Demands:

• Positional: Driving in accordance with job duties assigned. Infrequent standing and walking. Frequent to constant sitting.
• Gross Mobility: Rare climbing, or crawling. Infrequent balancing, stooping, kneeling, or crouching. Frequent to constant reaching and handling.
• Sensory: Rare tasting/smelling. Infrequent use of color vision. Occasional use of far visual acuity, depth perception, and field of vision. Frequent use of near and midrange visual acuity, and visual accommodation. Frequent to constant talking.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability.