Administrative Specialist III

Arkansas State University; Russellville (AR); On-site; USD 29,000 - 35,000; Full time

Job summary

Arkansas State University is seeking a full-time Administrative Specialist III to coordinate office activities within the Psychology and Counseling department. Responsibilities include managing departmental records, assisting students, and ensuring efficient office operations. This role requires a high school diploma, specialized training, and relevant experience. Ideal candidates will have strong organizational skills and the ability to communicate effectively.

Qualifications

• Requires a High School Diploma and specialized training.
• Two years of relevant experience is needed.
• Knowledge of office practices and procedures is essential.

Responsibilities

• Coordinate office activities and prepare reports.
• Assist students with enrollment issues and maintain records.
• Supervise work-study and part-time staff.

Skills

Knowledge of research and analysis techniques

Ability to prepare and present information

Knowledge of computers and software applications

Education

High School Diploma or equivalent

Specialized training in business management or related field

Job description

Employment Status: Full time (29-40 Hrs) Type of Employment: Staff # of openings: 1 Location: ASU-Jonesboro Proposed Salary Range: 29,500.00 Closing: 6/20/25

Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify.

Position Summary:

The Administrative Specialist III is responsible for coordinating office activities, researching and preparing special reports, and developing, revising, and recommending administrative policies and procedures as directed by supervisor. This position is governed by state and federal laws and institution policy.

Duties & Responsibilities:

• Greets walk in traffic and directs students and visitors
• Answers/refers calls and emails to provide proper information
• Compiles and maintains office administrative information such as departmental budget, purchasing, and accounting including: tuition waivers, reimbursement checks, office supplies and technology, campus ordering, P-card/ Department T-card reconciliations, Foundation requisitions and reimbursements, Additional Compensation Forms, Employee Personnel Action Forms (EPAF), and budget transfers, etc.
• Updates course schedules on Banner system; assist students with enrollment issues including issuing permits and overrides, removing advisor holds, and updating advisor information
• Maintains filing and record keeping of departmental records, such as employee files, various computerized and paper files, records, logs, reports, and retrieves information upon requests
• Collects, sorts, receives, and distributes internal and external mail and packages
• Supervises work-study students, part-time office assistants, and Graduate Assistants
• Schedules interviews and develop itineraries for campus visits
• Assists department chair in planning departmental events
• Prepares documents and emails the requested document to the chair or deans office, such as faculty workload, office hours, key requests, and reporting building issues to building liaison
• Processes and completes paperwork for all departmental travel
• Other duties as assigned
  

Knowledge/Skills/Abilities:

Knowledge of the principles and practices of mathematics and statistics
Knowledge of research and analysis techniques and methods
Knowledge of work-related subject area
Knowledge of computers and software applications

Ability to prepare, present, and review oral and written information and reports
Ability to research and analyze related work program information
Ability to develop, recommend, interpret, and apply policies and procedures
Ability to analyze financial records and prepare reports
Ability to plan, organize, and direct the work of others

General Days/Hours:

Monday - Friday
8:00 a.m. - 5:00 p.m.
Additional hours as requested and/or needed
Regular and reliable attendance

Other:

Please note: all position postings close at 12:00 A.M. CST on the position closing date

This position works closely with the Department Chair of Psychology and Counseling and serves as general secretary for each faculty and staff of Psychology and Counseling. This includes typing and duplication of exams, memos, letters, as well as general correspondence and scheduling of appointments

Minimum Qualifications:

The formal education equivalent of a High School Diploma

One (1) year of specialized training in business management, business education, or a related field

Two (2) years of experience in a specialized or a related field applicable to work performed

Other job related education and/or experience may be substituted for all or parts of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee

E-Verify Participation Notice:

https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

E-Verify Right to Work:

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf