Administrative Specialist I--Temporary Solutions

State of North Carolina; Raleigh (NC); On-site; USD 39,000 - 42,000; Full time

Job summary

The State of North Carolina is seeking a temporary Administrative Specialist I in Raleigh. Responsibilities include processing reports, providing customer service, and maintaining records. Candidates should have a high school diploma/GED and two years of related experience. Knowledge of Microsoft Office and strong communication skills are essential for success in this role.

Qualifications

• High school diploma or GED with two years of administrative experience.
• Experience with Microsoft Teams, Outlook, Word, Excel required.
• Strong verbal and written communication skills are essential.

Responsibilities

• Process and adjust various reports in the NCSUITS system accurately.
• Provide exceptional customer service via multiple communication methods.
• Handle incoming and outgoing mail according to unit procedures.

Skills

Customer service

Communication skills

Ability to multitask

Ability to work independently

Education

High school diploma or GED

Tools

Microsoft Office

CashPro Banking System

Job description

Administrative Specialist I--Temporary Solutions

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Administrative Specialist I--Temporary Solutions

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Description of Work

This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit www.shpnc.org.

Visit www.nctemporarysolutions.com for employment information.

Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position. All temporaries are limited to one NC State Government temporary assignment at a time.

Individuals hired into a temporary State job must be fully qualified for the job. OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary's skill set to enhance their qualifications for State government and private sector jobs. Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state.

This temporary position is located in Raleigh, NC - Wake County.

Job Order Hourly Rate of Pay: $19.00 (Based on education and/or years of relevant work experience reflected on the application).

This temporary position will be assigned to the Department of Commerce. This position is located at 700 Wade Ave, Raleigh, NC 27605.

This is a temporary position and there are no leave or retirement benefits offered with this position. This temporary position will be assigned to the North Carolina Department of Commerce Division of Employment Security (Payment and Wage Processing & Adjustment Unit).

The primary purpose of the position is to input, process and/or adjust various types of reports into the NCSUITS system with accuracy and timeliness.

• Position must thoroughly analyze, review and process information according to document type with minimal supervision upon training.
• Position must acquire and retain processes quickly and maintain a low error rate.
• Position provides exceptional customer service to internal and external customers by various methods of communication such as mail; email; fax; telephone; face-to-face; and Microsoft Teams.
• Personnel must process and/or distribute incoming and outgoing mail according to unit procedures and protocols.
• Personnel will be responsible for examining, verifying, entering, filing, sorting, batching, prepping, processing, and adjusting employer received work documents.
• Staff in the position must scan checks using the CashPro Banking System and ensure that it reconciles to the items keyed in the NCSUITS System.
  
  

Knowledge, Skills And Abilities / Competencies

NOTE: Qualified applicants must meet and CLEARLY reflect on their application training and experience and all knowledge, skills, abilities, and any experience or competencies specified in the posting and/or supplemental question(s) to be considered. NOTE: "See Resume" is not acceptable to show work history.

• Customer service experience, including resolving customer issues. Strong verbal and written communication skills.
• Experience with Microsoft Office using programs such as Teams, Outlook, Word, and Excel,
• Ability to quickly learn and apply laws, policies, and procedures to tasks.
• Ability to work independently and demonstrate a high level of initiative, ensuring the completion of job requirements with minimal supervision.
• Ability to multitask and handle high-pressure situations calmly. Meeting deadlines and being a collaborative team player are also critical requirements.
  
  

Minimum Education And Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Supplemental and Contact Information

For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627.

To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by the hiring agency directly. If there are any questions about this posting, please contact [e-mail]/or 984-236-1040.

Temporary Solutions

Office of State Human Resources

1110 Navaho Drive, Suite 200

Raleigh, NC 27609

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For Permanent And Time-limited Appointments

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Administrative

• Industries

  Government Administration

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