ADMINISTRATIVE SPECIALIST I

State of Maryland; Maryland; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

Life insurance

Paid time off

Job summary

Maryland Department of Human Services is seeking a full-time clerical associate in Montgomery County to support the Office of the Director of the Montgomery County Child Support Administration. Responsibilities include processing payments, maintaining electronic files, and handling mail processing and communications.

Ideal candidates have a high school diploma or GED and at least six months of administrative experience, with proficiency in Microsoft Office and file management systems.

Qualifications

• High school diploma or GED.
• Six months of administrative or clerical experience.

Responsibilities

• Process financial transactions received by mail and in person.
• Maintain case files chronologically using File Management System.
• Monitor stock levels for mailing documents and replenishment.
• Answer staff telephone calls.
• Attend meetings and participate in workgroups as assigned.

Skills

Administrative tasks

Telephone etiquette

Education

High school diploma or GED

Tools

Microsoft Office Suite

File Management System

Job description

Introduction

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.

We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.

This is a full-time contractual position.

GRADE

STD0010

LOCATION OF POSITION

Maryland Department of Human Services, Montgomery County Child Support Administration, 51 Monroe Street, Rockville, MD 20850

Main Purpose of Job

Incumbent provides clerical support to the Office of the Director of the Montgomery County Child Support Administration by maintaining the agency's electronic file maintenance, document imaging systems, and mail processing. Performs duties as assigned in accordance with established agency policy and procedures.

POSITION DUTIES

• Manage financial transactions received by mail and in person, ensuring accurate payment records and compliance with fiscal policies.
• Maintain case files to ensure records are organized chronologically and kept current using File Management System.
• Manage stock levels to ensure products are available when needed by the agency for mailing documents and timely replenishment.
• Answer telephone calls from staff.
• Attend scheduled meetings set by the supervisor or director and represent the agency by participating in workgroups.

Minimum Qualifications

Education: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: Six months of experience performing administrative staff, clerical, clerical technical, or secretarial work.

Notes

• Candidates may substitute 30 credit hours from an accredited college or university for the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

Desired Or Preferred Qualifications

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

• Six months of experience receiving and logging payments.
• One year of experience using Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google suite
• One year of experience managing file check in/check out system as well as chronological recordkeeping
• Six months of experience using state/government databases

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

Benefits

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

As an Equal Opportunity Employer

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.