Administrative Specialist-Emergency Medicine

MetroHealth; Cleveland (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

MetroHealth is seeking a high-level Administrative Support professional in Cleveland, OH. The role provides advanced support, produces PowerPoint and Excel materials, and prepares complex documents, reports, charts, and spreadsheets while upholding our mission and customer service standards.

RESPONSIBILITIES include independent work, detailed written and verbal communication, and collaboration with diverse teams in a healthcare setting.

Qualifications

• High school graduate with progressive administrative support experience or related duties.
• Strong proficiency with Microsoft Office Suite; Word, Excel, and PowerPoint with chart creation.
• Detail oriented with excellent written and verbal communication; able to work independently.
• Experience in a healthcare provider organization is preferred and ability to interact with diverse backgrounds.

Responsibilities

• Provide high-level administrative support and resolve complex problems independently or with others.
• Prepare advanced PowerPoint presentations and Excel materials.
• Independently prepare complex documents, reports, charts, and spreadsheets at designated intervals.
• Uphold the mission, vision, values and customer service standards of MetroHealth.

Skills

Detail oriented

Written communication

Verbal communication

Independent work

Healthcare experience

Interpersonal skills

Education

High school diploma or equivalency

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Location: METROHEALTH MEDICAL CENTER

Biweekly Hours: 80.00

Shift: 830am-5pm

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety‑net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary:

Provides high-level administrative support and applies knowledge and skills to resolve complex administrative problems independently or with others. Responsible for preparing advanced presentation materials using PowerPoint and Excel; independently prepares complex documentation, reports, charts, graphs, and spreadsheets at designated intervals and as requested. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications:

Required:

• High school graduate or completion of a high school equivalency exam.
• Progressive administrative support experience or experience performing duties relevant to the position.
• Demonstrated high level of proficiency with Microsoft Office Suite, especially Work, Excel, and PowerPoint (including chart preparation).
• Detail oriented. Excellent written and verbal communication skills.
• Ability to work independently.
• Experience within a healthcare provider organization.
• Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.

Preferred:

• Experience in a high-level support role.
• Strong analytical skills.

Physical Demands:

• May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating.
• May need to remain still for extended periods, including sitting and standing.
• Ability to communicate in face-to-face, phone, email, and other communications.
• Ability to read job related documents.
• Ability to use computer.