Administrative Specialist - Care Operations & Onboarding

ModivCare; Hackensack (NJ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with a 6% match

Paid Time Off

Employee Assistance Program

Employee Discounts

Voluntary Term Life Insurance

Legal Services Insurance

Short-Term and Long-Term Disability

Accident, Critical Illness & Hospital

Job summary

CareFinders Total Care is seeking an Administrative Specialist in Hackensack, NJ to support employees' well-being and professional growth. This role includes updating patient information, organizing admission charts, and facilitating the onboarding of new staff.

The ideal candidate will have a High School Diploma or GED, bilingual in English and Spanish, along with experience in home healthcare and customer service.

Qualifications

• Minimum of 1 year of home healthcare experience.
• At least 2 years of customer service experience.
• Bilingual in English & Spanish is required.

Responsibilities

• Update patient information as reported by nurses.
• Organize new admission charts and closed cases for review.
• Prepare weekly reports.
• Prepare patient charts for field nurse visits.
• Ensure scheduled aides are compliant before starting cases.
• Monitor aides to ensure home supervisions are done timely.
• Assist authorizations department with insurance changes audit.
• Liaison between nurses and coordination on patient visit interruptions.
• Assist in onboarding new employees.

Skills

Bilingual in English & Spanish

Customer service

Home healthcare experience

Education

High School Diploma or GED

Job description

CareFinders Total Care is seeking an Administrative Specialist in Hackensack, NJ to support employees' well-being and professional growth. This role includes updating patient information, organizing admission charts, and facilitating the onboarding of new staff.

The ideal candidate will have a High School Diploma or GED, bilingual in English and Spanish, along with experience in home healthcare and customer service.