Administrative Specialist

City of Raleigh NC; Raleigh (NC); Sur place; USD 42 000 - 58 000; Plein temps

Résumé du poste

The City of Raleigh's Housing and Community Development department is seeking an experienced Administrative Specialist to join its Neighborhood Code Enforcement division. This position provides administrative and operational support to coordinate daily activities, respond to inquiries, prepare correspondence and reports, and manage financial transactions and documentation.

The role supports recruitment and onboarding, coordinates meetings and interviews, and maintains departmental training

Qualifications

• High School diploma or GED with 1–3 years experience in administrative support, office support, customer service, or related field; or equivalent combination of training/experience.
• Modern office practices and procedures; use of standard office equipment and computer applications.
• Knowledge of customer service principles.
• Ability to organize tasks, meet deadlines, and prioritize competing demands.
• Ability to compose and maintain basic original documents and perform basic data collection.

Responsabilités

• Respond to internal and external inquiries and information requests.
• Coordinate schedules, organize meetings, arrange accommodations or resources.
• Prepare documents and original correspondence.
• Process financial functions: requisitions, vouchers, expense reimbursements, payments, invoices, registrations, and travel expenditures.
• Reconcile statements and route documents.
• Generate and distribute departmental reports.
• Assist with hiring activities and onboarding.
• Maintain training calendar and provide staff updates and deadlines.
• Perform related work as required.

Connaissances

Organizing tasks

Attention to detail

Customer service principles

Formation

High School diploma or GED

Equivalent combination of training/experience

Description du poste

The City of Raleigh's Housing and Community Development department is seeking an experienced Administrative Specialist to join its Neighborhood Code Enforcement division. This position provides comprehensive administrative and operational support to the department by coordinating daily activities, responding to customer inquiries, preparing correspondence and reports, and managing financial transactions and documentation. The Administrative Specialist supports recruitment and onboarding efforts, coordinates meetings and interviews, and maintains departmental training schedules to ensure efficient operations and effective communication across the organization.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Provides customer support by responding to both internal and external inquiries and information requests
• Coordinates schedules, organizes and assesses requirements for meetings, and arranges necessary accommodations or resources
• Prepares documents of varying complexity and composes original correspondence
• Processes a variety of financial-related functions such as requisitions, vouchers, expense reimbursement requests, payments, invoices, registrations, renewals, and/or travel expenditure requests/authorizations
• Reconciles statements and routes documents
• Generates and distributes departmental reports to internal and external stakeholders
• Assists with hiring activities, including the coordination and scheduling of interviews for candidates and interview committee members
• Assists with onboarding processes for new hires
• Maintains and manages a department training calendar and provides staff with related updates, procedures, and deadlines as needed
• Performs related work as required

Education and Experience:

High School diploma or G.E.D. equivalency; 1 to 3 years experience in administrative support, office support, customer service, or related field; OR Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Knowledge of:

• Modern office practices and procedures including the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications
• Customer service principles

Skill in:

• Organizing tasks, meeting deadlines and prioritizing competing demands
• Providing attention to detail in work assignments

Ability to:

• Compose and maintain basic original documents including reports, presentations, and correspondence
• Perform basic research, compile and assemble data

Work Environment and Physical Effort:

Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body.

Work Environment:

Work is typically performed in an office or similar indoor environment.

Work Exposures:

Work in this position does not require frequent environmental exposures. Employees may occasionally be exposed to Individuals who are hostile or irate.

City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.