Administrative Operations Specialist (Housing)

City of Raleigh; Raleigh (NC); On-site; USD 42,000 - 58,000; Full time

Job summary

The City of Raleigh's Housing and Community Development department is seeking an experienced Administrative Specialist to join its Neighborhood Code Enforcement division. This position provides administrative and operational support to coordinate daily activities, respond to inquiries, prepare correspondence and reports, and manage financial transactions and documentation.

The role supports recruitment and onboarding, coordinates meetings and interviews, and maintains departmental training

Qualifications

• High School diploma or GED with 1–3 years experience in administrative support, office support, customer service, or related field; or equivalent combination of training/experience.
• Modern office practices and procedures; use of standard office equipment and computer applications.
• Knowledge of customer service principles.
• Ability to organize tasks, meet deadlines, and prioritize competing demands.
• Ability to compose and maintain basic original documents and perform basic data collection.

Responsibilities

• Respond to internal and external inquiries and information requests.
• Coordinate schedules, organize meetings, arrange accommodations or resources.
• Prepare documents and original correspondence.
• Process financial functions: requisitions, vouchers, expense reimbursements, payments, invoices, registrations, and travel expenditures.
• Reconcile statements and route documents.
• Generate and distribute departmental reports.
• Assist with hiring activities and onboarding.
• Maintain training calendar and provide staff updates and deadlines.
• Perform related work as required.

Skills

Organizing tasks

Attention to detail

Customer service principles

Education

High School diploma or GED

Equivalent combination of training/experience

Job description

The City of Raleigh's Housing and Community Development department is seeking an experienced Administrative Specialist to join its Neighborhood Code Enforcement division. This position provides administrative and operational support to coordinate daily activities, respond to inquiries, prepare correspondence and reports, and manage financial transactions and documentation.

The role supports recruitment and onboarding, coordinates meetings and interviews, and maintains departmental training