Data Entry Clerk

East Baton Rouge Council on Aging; Baton Rouge (LA); On-site; USD 30,000 - 42,000; Full time

Job summary

East Baton Rouge Council on Aging is seeking a Data Entry Technician to support Information and Assistance management. You will enter data from assessments into Wellsky/SAMS and other systems, produce routine reports, and help maintain accurate client information for meals and services.

The role involves handling multiple databases (NAPIS, Senior Stat) and ensuring data integrity while supporting senior clients across Baton Rouge parish.

Qualifications

• Ability to enter data accurately into multiple systems (Wellsky/SAMS, Senior Stat).
• Strong written and verbal communication skills for reporting and inquiries.
• Ability to manage time and prioritize tasks in a fast-paced environment.

Responsibilities

• Enter data from in-home assessments into Wellsky/SAMS and print assessments.
• Ensure accurate data across agency systems (Wellsky/SAMS, Senior Stat, Power to Care).
• Perform data entry for various services (assessments, meals, errands).
• Prepare and distribute reports to management and officials as required.
• Maintain files and documentation for computer systems and procedures.

Skills

Data entry accuracy

Verbal and written communication

Time management

Attention to detail

Adaptability in fast-paced environment

Tools

Wellsky/SAMS

Senior Stat

Power to Care

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Position Characteristics

Under the direction of the Director of Information & Assistance Management and in accordance with GOEA regulations position provides data entry services into the NAPIS software.

Duties and Responsibilities

• Reviews Care Manager in-home assessments paperwork for entry into Wellsky/SAMS.
• Print out completed initial assessment, re-assessments and congregate assessments from Wellsky/SAMS.
• Ensure accurate data is entered into various agency systems including but not limited to Wellsky/SAMS, Senior Stat, Power to Care, etc.
• Complete data entry for senior clients in the Senior Stat system that receive congregate meals and ensures creation of a Senior Stat Card.
• Reviews NAPIS inputs for accuracy and informs Director of Information and Assistance Management of any problems regarding workflow or compliance.
• Directly manages the file maintenance program for Information and Assistance and conducts periodic audits to insure compliance.
• Prepares route sheets and reconcile meals for Meals on Wheels.
• Helps in cleaning up computer files and resolving duplicates.
• Prepares membership lists.
• Performs data entry for assessments, utility assistance, chores, shopping, Meals on Wheels, etc.
• Checks reports, data input and records for accuracy.
• Files and indexes programs, operating manuals, machine instructions, diagrams and flow charts, and other materials related to the computer.
• Performs miscellaneous clerical tasks relating to system procedures such as filing and coding.
• Provides daily, weekly, monthly and quarterly reports as required to the Director of Information and Assistance Management, Director of Operations, Executive Director and required governmental officials on the status of Information and Assistance programs.
• Any other duties deemed necessary.

Knowledge, Skills and Abilities

• Knowledge of and orientation to the philosophy of EBRCOA as presented in Mission/Philosophy statement.
• Ability to establish and maintain a positive and professional relationship with co-workers, clients and visitors; cultural sensitivity and ability to relate well and effectively in diverse workplace and with a diverse client population. Able to comfortability and respectfully serve the special needs of an elder client population.
• Ability to communicate and interact both verbally and written.
• Ability to work in a fast-paced work environment.
• Ability to follow oral and written instructions.

Full-Time/Part-Time Full-Time

Valid Drivers License Required

About the Organization

Since 1973, the East Baton Rouge Council on Aging (EBRCOA) has served the aging population of East Baton Rouge Parish through a spectrum of nutritional and social services. Additionally, the EBRCOA is charged with both meeting and discovering the growing needs of the ever-increasing aging population.

Central to the EBRCOA's mission is service to seniors as well as the maintenance of their personal independence and the enhancement of their storied lives. As such, our mission is simple:

Supporting Independence - Serving Seniors.

• Meals on Wheels (home-delivered meals to homebound seniors)
• Congregate Meals (hot meals at 15 different sites/senior centers throughout the parish)
• Information and Assistance (trained counselors are available to answer questions, provide a thorough assessment of needs, make appropriate recommendations of services, refer individuals to other EBRCOA-related services in addition to other community-wide agencies/services available to the aging population)
• Personal Care/Homemakers (trained caregivers providing in-home care; house-cleaning; laundry, respite, etc.)
• Family Caregiver Support (assistance for caregivers tending to individuals 60+)
• Health Screens (comprehensive screens at each senior center: glucose, immunizations, nutrition, referrals, etc.)
• Insurance counseling; utility assistance (cable, electricity); Medicaid applications.

Today, our parish proudly welcomes more than 85,000 seniors to East Baton Rouge (eagerly anticipating the opportunity of reaching out and positively affecting each and every seasoned citizen).

With the help of eager, altruistic individuals and organizations, EBRCOA looks forward to meeting the challenges facing the aging - exceeding their expectations through innovative solutions met by unique, care-based services.

This position is currently accepting applications.