Administrative Services Specialist: Mail & Imaging

Illinois Mutual; Peoria (AZ); Remote; USD 35,000 - 36,000; Full time

Benefits offered by this job

Compressed 4 1/2-day work week (Half‑;

No monthly premium for employee health

Paid time-off accrual and holidays

401(k) plan with immediate vesting

On-site cafeteria

On-site exercise facility

Tuition reimbursement

Dental and vision coverage

Job summary

Illinois Mutual is seeking an Administrative Services Technician to provide operational and administrative support for mail, imaging, policy assembly, supply fulfillment, shipping, and general administrative services. The role involves cross-training, handling department duties, and ensuring timely processing of communications and documents.

The position emphasizes cross-functional teamwork, procedural accuracy, and a focus on delivering reliable, patient service levels across the home office

Qualifications

• High school diploma required.
• Strong organizational and time-management skills.
• Ability to follow detailed procedures and instructions.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and accuracy.
• Customer-service orientation with excellent interpersonal skills.
• Effective written and verbal communication skills.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams.
• Ability to work independently and collaboratively.

Responsibilities

• Process incoming and outgoing mail and distribute within the facility.
• Prepare documents for imaging and electronic storage; ensure quality and accuracy.
• Assemble policies and finalize system requirements for mailing.
• Process agent and departmental supply requests and shipments.
• Support front desk and switchboard operations as needed.
• Cross-train across departmental functions and provide backup coverage.

Skills

Organizational skills

Time management

Customer service

Attention to detail

Communication

Teamwork

Education

High school diploma

Tools

MS Office

Outlook

Word

Excel

Teams

Job description

Illinois Mutual is seeking an Administrative Services Technician to provide operational and administrative support for mail, imaging, policy assembly, supply fulfillment, shipping, and general administrative services. The role involves cross-training, handling department duties, and ensuring timely processing of communications and documents.

The position emphasizes cross-functional teamwork, procedural accuracy, and a focus on delivering reliable, patient service levels across the home office