Administrative Services Order Specialist I- Mon-Frid, 11:am-7:30pm

Kimball Midwest; Columbus (OH); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Job summary

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is seeking an Administrative Services Order Specialist I for our Columbus, Ohio location. This on-site role supports sales reps, customers, and internal staff with order processing and customer service.

The position is Mon-Fri, 11:00am-7:30pm, with a stated pay range of $21-$23 per hour. A 90-day orientation is included, and a comprehensive benefits package is offered.

Qualifications

• High School diploma, GED, or equivalent
• 0–1 year experience in a customer service, clerical, or similar role
• Proficiency in Microsoft Office Applications (Excel, Word, etc.)
• Ability to communicate with coworkers, supervisors, and managers in writing and verbally
• Completion of a 90-day orientation period

Responsibilities

• Provide excellent customer service for sales reps, customers, and internal staff as calls are received
• Manage the flow of orders held in order maintenance queue per the assigned schedule
• Manage holds for orders in the pending submissions queue
• Respond same-day to voicemails, emails, and Teams messages received within working hours
• Performs other duties as assigned by the Administrative Services Trainer or Manager

Skills

Customer service

Written & verbal communication

Time management

Teamwork

Education

High School diploma or GED

Tools

Microsoft Office

Excel

Word

Job description

Administrative Services Order Specialist I- Mon-Frid, 11:am-7:30pm

#4718

Shift

1st Shift

Job Description

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching foran Administrative Services Order Specialist Ifor our Columbus, Ohiolocation.

As a Kimball Midwest associate, you’ll be part of a company built on long-term growth and strong values. From $1 million in sales in 1983 to over $500 million today, our success has been driven by our people. Despite our growth, we have stayed true to our family-owned and operated roots—where employees are recognized as individuals and our culture remains a top priority.

Responsibilities

• Responsibleforprovidingexcellentcustomerserviceforsalesreps,customers,andinternalstaffas calls are received
• Managestheflowofordersheldin ordermaintenancequeueaccordingtotheassignedschedule
• Responsibleformanagingtheholdfor ordersinthependingsubmissionsqueue
• Respondssamedaytoallvoicemails,emails,andTeamsmessagesreceivedwithinworkinghoursthesameday
• PerformsotherdutiesasassignedbytheAdministrativeServicesTrainer,AdministrativeServicesAssistantManager,orAdministrativeServicesManager

Qualifications

• HighSchooldiploma,GED, orequivalent
• 0-1yearsexperienceinacustomerservice,clerical,orsimilarrole
• ProficiencyinMicrosoftOfficeApplications(AX,Excel,Word,etc)
• Theabilitytocommunicatewithco-workers,supervisors,andmanagers inbothwrittenandverbalform
• The abilitytoreadandwritesmall lettersandnumbers; theabilitytomake arithmeticcalculations;andtheabilitytounderstandandfollow written and oral instructions
• Thesuccessfulcompletionofaninety(90)dayorientationperiod

Additional Information

This role is Monday-Friday 11:00am-7:30pm

*** this role is fully on-site

The pay rate is $21-$23 per hour

We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.

Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.

Pay Range

$21 - $23 per hour

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Kimball Midwest is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, military status, sexual orientation, or veteran status. Our Company does not discriminate in employment, and no question on this application is used for the purpose of limiting or excluding any applicant's consideration for employment on any basis protected by local, state or federal law.