Administrative Services Managers

Apollo Professional Solutions; Phoenix (AZ); Hybrid; USD 51,000 - 73,000; Full time

Job summary

Apollopros is seeking an Administrative Services Manager to support customer account management activities in Phoenix, AZ. This contractor role will handle a large volume of orders, manage customer interactions, and ensure contractual requirements are met.

The position requires U.S. Citizenship and a proactive, detail-oriented mindset with strong analytical skills. Training is onsite, followed by a hybrid schedule with at least two onsite days per week.

Qualifications

• U.S. Citizenship required.
• Demonstrated accuracy in dynamic environments.
• Strong attention to detail and analytical problem-solving.

Responsibilities

• Administer commercial and/or military repair orders.
• Acknowledge, quote, exchange, and invoice customer orders.
• Manage customer interactions and account activities.
• Interpret and execute customer contractual requirements.
• Process orders to maintain customer service levels.
• Proactively mitigate delivery risks and potential penalties.
• Determine the validity and disposition of warranty claims.
• Adhere to Global Trade compliance regulations.
• Maintain accuracy in a high-volume transactional environment.

Skills

Attention to detail

Analytical skills

Proactive team-player

Customer interactions

High-volume order handling

Education

U.S. Citizenship

Tools

SAP

CAV

PIEE

Job description

Administrative Services Managers Phoenix AZ Contract -1st Shift, 5/40 Core Hours: 7:30am - 4pm $44.84/hr Work Arrangement:Administrative Services Managers Hybrid Full-time onsite during the training period Transitions to hybrid with a minimum of 2 onsite days per week at a future date to be determined Position Summary:Administrative Services Managers Contractor position supporting customer account management activities. Manages a high volume of computer transactions and 200+ active orders. Requires strong attention to detail, analytical skills, initiative, and a proactive team-oriented approach. Regular interaction with both internal and external customers.

Responsibilities

• Administrative Services Managers Administer commercial and/or military repair orders.
• Acknowledge, quote, exchange, and invoice customer orders.
• Manage customer interactions and account activities.
• Interpret and execute customer contractual requirements.
• Process orders to maintain customer service levels.
• Proactively mitigate delivery risks and potential financial penalties.
• Determine the validity and disposition of warranty claims.
• Adhere to Global Trade compliance regulations.
• Maintain accuracy in a high-volume transactional environment.

Required Qualifications

• Administrative Services Managers U.S. Citizenship required.
• Proven ability to maintain accuracy in a dynamic environment.
• Strong attention to detail.
• Analytical and problem-solving skills.
• Proactive team-player mentality.
• Ability to manage high-volume order activity and customer interactions.

Preferred Qualifications

• Administrative Services Managers SAP proficiency.
• MRO Customer Account Management experience.
• U.S. Government Repair Contract Administration experience.
• Knowledge of FARs and DFARs.
• Experience with CAV.
• Experience with PIEE.