Administrative Services Coordinator

NC Central University; Durham (NC); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Vacation and Sick Leave

Health Benefits

Retirement Plan

Job summary

NC Central University seeks an Administrative Services Coordinator to manage payroll, accounting, purchasing, and administrative duties, serving as the primary payroll contact for campus departments and employees. The role emphasizes accuracy, confidentiality, and timely financial operations across multiple deadlines.

The position supports financial reporting, purchasing, and special projects, with strong organizational skills and teamwork. On-site work location is required.

Qualifications

• Strong knowledge of payroll processes, garnishments, and compliance requirements.
• Excellent organizational skills with high attention to detail and accuracy.
• Ability to manage confidential information with discretion.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively in a team environment.

Responsibilities

• Act as the first point of contact for payroll and employee self-service questions.
• Coordinate payroll activities and communications with UNC System Office.
• Process and manage payroll finance feeds for accuracy and compliance.
• Print and distribute payroll checks and ensure upgrades do not disrupt processing.
• Distribute W2 forms and meet deadlines.
• Order office supplies and process finance invoices in EaglePurch.
• Perform chargebacks, journal entries, and related payroll accounting tasks.
• Assist with scholarship allocation during peak times.
• Open and process mail, monitor controller email, and respond promptly.
• Support special projects and ad hoc reporting as requested.

Skills

Payroll knowledge

Organizational skills

Communication skills

Discretion with confidential info

Independent and collaborative work

Customer service

Education

Bachelor's degree

Tools

Banner financial systems

Microsoft Office

Job description

Job Overview

The Administrative Services Coordinator performs a broad range of payroll, accounting, purchasing, and administrative duties to ensure accurate and timely payroll processing and financial operations. This position serves as the primary payroll contact for campus departments and employees, provides high‑quality customer service, and supports financial reporting, purchasing, and special projects. The role requires strong organizational skills, attention to detail, and the ability to manage multiple deadlines.

Responsibilities

• Payroll Administration
  • Act as the first point of contact for all campus departments and employees regarding payroll and employee self‑service questions.
  • Serve as the UNC System Office payroll liaison, coordinating payroll activities and communications.
  • Process and manage payroll finance feeds, ensuring accuracy and compliance.
  • Print and distribute payroll checks as required.
  • Ensure all payroll system upgrades and testing are completed without disrupting payroll processing.
  • Distribute W2 forms to employees and ensure all W2s are completed and delivered by established deadlines.
• Accounting & Financial Support
  • Order office and departmental supplies in accordance with university policies.
  • Process finance invoices in EaglePurch, ensuring accuracy, appropriate approvals, and timely payment.
  • Perform chargebacks, journal entries, and related payroll accounting tasks.
  • Assist with scholarship allocation during peak times.
• Administrative & Office Support
  • Perform general office duties, including opening and processing mail.
  • Monitor controller email and respond to inquiries in a timely manner.
  • Support special projects and ad hoc reporting requests assigned by management.
• Customer Service & Communication
  • Provide professional customer service to campus departments and employees.
  • Maintain a high level of confidentiality and professionalism when handling sensitive employee information.

Qualifications

• Strong knowledge of payroll processes, garnishments, and compliance requirements.
• Excellent organizational skills with high attention to detail and accuracy.
• Ability to manage confidential information with discretion.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively in a team environment.
• Proficiency in Banner financial systems and Microsoft Office applications.
• Strong customer service skills with the ability to respond professionally to employee inquiries.

Minimum Education & Experience

• Bachelor's degree and one year of experience related to the area of assignment; or an equivalent combination of training and experience.
• At least three years of communications, marketing, and/or development experience (preferred, but not required).
• All degrees must be received from appropriately accredited institutions.

Benefits

Employee Benefits available to NC Central University permanent employees include the following and more:

• Accrued Vacation and Sick Leave
• Community Service Leave
• NC State Health Benefits
• NCFlex Vision, Dental, Flexible Spending Account, Life Insurance and more
• 11–12 Paid Holidays
• TSERS (Teachers and State Employees Retirement System)
• Optional Supplemental Plans – 401(k), 403(b), 457(b) and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount and more.

Equal Opportunity Employer

North Carolina Central University reaffirms its commitment to being an equal opportunity employer and prohibits discrimination on the basis of race, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Work Location

Fully On‑site (dedicated office at Duty Station)