Administrative Services Coordinator

Lakeshore Talent; Aurora (IL); On-site; USD 52,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

Lakeshore Talent is seeking a proactive Service Administrator for a temp-to-hire position in Aurora, CO. This role supports a fast-paced service department with responsibilities like scheduling, billing, and maintaining communication for service operations. Ideal candidates will handle high volumes of service calls, ensuring efficient daily operations in a collaborative team environment.

Qualifications

• 2+ years of experience in fast-paced office or customer service.
• Experience with scheduling and service coordination.
• Proficient in Microsoft Office Suite.

Responsibilities

• Schedule and assist with service work.
• Complete daily billing for service calls.
• Manage work orders and follow up on calls.

Skills

Scheduling

Billing

Customer Service

Time Management

Organizational Skills

Education

High School diploma

AA or college degree

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

Job description

22 hours ago Be among the first 25 applicants

This range is provided by Lakeshore Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$25.00/hr - $26.00/hr

Service Administrator – Aurora, CO (Onsite near DIA)

Pay: $25–26/hour | Temp-to-Hire | Full-Time, 100% Onsite

Lakeshore Talent is seeking a Service Administrator to support a dynamic and fast-paced service department in Aurora, CO, near DIA. This is a temp-to-hire opportunity with a growing company that offers a collaborative team environment and a long-term career path for individuals who thrive in high-volume, customer-centric roles.

About the Role

This is not your average admin position. We’re looking for someone who can handle a high volume of service calls, and who excels at scheduling, billing, data entry, and customer service. This role is ideal for someone with previous experience in scheduling, service coordination, or billing.

The Service Administrator will play a critical role in ensuring seamless day-to-day operations for the service team by managing work orders, assisting with billing and contract management, and maintaining communication with both internal teams and external customers.

Key Responsibilities

• Schedule and/or assist with scheduling service work
• Complete daily billing for completed service calls
• Create and manage service work orders; follow up on prior-day calls to ensure completeness
• Maintain and update open work order spreadsheets
• Manage a high volume of emails and provide timely responses
• Track materials used during service calls and update third-party systems
• Enter data for service contracts and new monitoring agreements
• Generate monthly invoices and inspection work orders
• Assist with AR dispute resolution and monitoring process administration
• Attend service meetings and provide updates and meeting minutes
• Utilize multiple systems including ServiceTrade, Great Plains, Excel, Teams, and Outlook
• Cross-train and support other administrative positions as needed
• Other duties as assigned

Requirements

• High School diploma required; AA or college degree preferred
• 2+ years of experience in a fast-paced office or customer service environment
• Strong experience with scheduling, billing, and customer service—this is not a general admin or executive assistant role
• Experience with fire protection, construction, or field service industries a plus
• Excellent time management and organizational skills
• Proficiency with Microsoft Excel, Outlook, Word, and PowerPoint
• Reliable, flexible, detail-oriented, and able to manage deadlines under pressure
• Willingness to work onsite full-time- Aurora, CO location

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Customer Service, and Accounting/Auditing

• Industries

  Staffing and Recruiting

Referrals increase your chances of interviewing at Lakeshore Talent by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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