Administrative Secretary: Scheduling & Office Ops

Henry Ford Health; West Bloomfield Charter Township (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Henry Ford Health in Michigan seeks an Administrative Secretary who will be the organizational backbone of the department, handling communications, records, scheduling, and support for strategic initiatives.

You will organize files, screen inquiries, coordinate calendars and travel, process mail, generate reports, and assist patient-facing functions as needed, contributing to departmental efficiency and patient care.

Qualifications

• Requires a high school diploma or GED.
• One (1) year of experience within an office setting preferred.
• Literacy and experience working with Microsoft Software Programs required.
• Previous experience scheduling appointments/maintaining calendars preferred.
• Interpersonal skills necessary to communicate effectively with callers and visitors, and provide information requiring ordinary courtesy and tact.

Responsibilities

• Organize & Maintain Records: Build and manage filing and record-keeping systems for personnel, payroll, attendance, and procurement documents, ensuring accuracy and accessibility.
• Screen visitors and calls, directing inquiries to the right personnel and acting as a resource on department operations and policies.
• Coordinate schedules and events: manage calendars, schedule meetings, and arrange travel or conference logistics.
• Process mail & materials: handle incoming/outgoing mail and maintain records.
• Generate reports & insights: compile ad-hoc reports and logs for leadership needs.
• Support office operations: monitor supplies, manage equipment, and coordinate document preparation.
• Support patient-facing functions: prepare patient documentation and coordinate scheduling for procedures and appointments.
• Contribute to team success: take on additional responsibilities to support departmental goals.
• Manage communications & documentation: craft memos, correspondence, and reports and meet deadlines around priorities.

Skills

Microsoft Office

Organizational skills

Communication skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Henry Ford Health in Michigan seeks an Administrative Secretary who will be the organizational backbone of the department, handling communications, records, scheduling, and support for strategic initiatives.

You will organize files, screen inquiries, coordinate calendars and travel, process mail, generate reports, and assist patient-facing functions as needed, contributing to departmental efficiency and patient care.