Administrative/Sales Support

Weekes Forest Products Inc; Michigan; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Family medical benefits

Stock ownership program

Competitive compensation

Job summary

Weekes Forest Products Inc is seeking an Administrative/Sales Support team member to join our Michigan-based operation. You will process vendor invoices, invoice warehouse and direct orders, and provide general office support while serving as a conduit between customers and the outside sales team to ensure accurate orders and excellent service.

Role requires strong Microsoft Office skills, a minimum of 3 years in admin support or sales-related roles, and the ability to handle multiple tasks in a

Qualifications

• Strong interpersonal and communication skills.
• Understanding of sales processes.
• Critical thinking skills to quickly solve issues.
• Proficiency with prioritizing and meeting multiple deadlines.
• Ability to handle multiple complex tasks simultaneously.

Responsibilities

• Review, process, and maintain invoices, purchase orders, and supporting documentation to ensure accurate and timely billing and payment processing.
• Coordinate invoice approvals and communicate with vendors regarding payment status and invoice inquiries.
• Provide administrative and office support, including answering and directing phone calls, emails, and correspondence.
• Assist customers by responding to inquiries and resolving issues in a professional and timely manner.
• Prepare and process business documents such as invoices, quotes, order confirmations, reports, memos, and letters.
• Maintain accurate physical and electronic filing systems, records, and documentation for operational and audit purposes.
• Schedule and coordinate meetings, appointments, and travel arrangements as needed.
• Generate reports and maintain records of sales, purchases, and other business transactions.

Skills

Interpersonal skills

Communication skills

Sales process knowledge

Critical thinking

Time management

Multitasking

Tools

DMSi Agility

Job description

Description

With all your career options, why not choose a company where you can own part of the business?

WS Building Materials/Weekes Forest Products is 100% Employee-Owned and offers an outstanding suite of employee benefits. Weekes has grown to be the leading distributor of specialty building materials, engineered wood components and industrial lumber materials. At WS/Weekes, you will receive an ownership stake in the value our combined honest efforts create.

As an Administrative/Sales Support team member, you will process vendor invoices, invoice warehouse and direct orders, and provide general office and administrative support. You will also serve as a key connection between our customers and outside sales team, helping ensure orders are processed smoothly and accurately while delivering the exceptional service that reflects our products, people, and culture.

Responsibilities

• Review, process, and maintain invoices, purchase orders, and supporting documentation to ensure accurate and timely billing and payment processing.
• Coordinate invoice approvals and communicate with vendors regarding payment status and invoice inquiries.
• Provide administrative and office support, including answering and directing phone calls, emails, and correspondence.
• Assist customers by responding to inquiries and resolving issues in a professional and timely manner.
• Prepare and process business documents such as invoices, quotes, order confirmations, reports, memos, and letters.
• Maintain accurate physical and electronic filing systems, records, and documentation for operational and audit purposes.
• Schedule and coordinate meetings, appointments, and travel arrangements as needed.
• Generate reports and maintain records of sales, purchases, and other business transactions.
• Support office staff with special projects and other administrative tasks.
• Maintain an organized and professional work environment.
• Support the daily sales operations of a building materials distribution center.
• Work with customers and co-workers to build solid relationships based on trust and competence.
• Able to handle detailed work quickly and correctly.
• Support a fast-paced environment with multiple projects going simultaneously.
• Utilize the DMSi software Agility, for order entry, purchasing entry, and customer information.
• Follow established guidelines, structure, and policies, while working with and for others
• Maintain customer pricing records.
• Accurate order entry
• Follow up all quotes and handle customer service claims in a timely manner.
• Other duties as assigned.

Benefits Package

• Outstanding Family Medical Benefits Package
• Substantial Stock Ownership Program
• Competitive Compensation Packages
• Paid Time Off (PTO) & 8 Paid Holidays Each Year
• Employer Sponsored Family Dental Insurance
• 401k and Roth 401k Investment Accounts (With Substantial Employer Matching)
• Employer Sponsored Life & Disability Insurance

Requirements

Required Skills/Abilities

• Strong interpersonal and communication skills.
• Understanding of sales processes.
• Critical thinking skills to quickly solve issues and/or problems.
• Proficiency with prioritizing and meeting multiple deadlines.
• Ability to handle multiple complex tasks simultaneously.

Qualifications

• Experienced with Microsoft Office Suite (Excel, Outlook, Word).
• Minimum of 3 years' experience with administrative support, customer service, and/or sales.
• Industry experience preferred.

Physical Requirements

• Sitting at a desk and working on a computer for prolonged periods.
• Ability to lift and carry office supplies, documents, and small packages up to 20 pounds. Occasionally, heavier lifting may be required.
• Occasional travel could be required.