Inside Sales

Weekes Forest Products Inc; Riverdale (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Stock ownership

Health benefits

PTO & holidays

401k with matching

Dental insurance

Life & disability insurance

Vaccination not required

Job summary

WS Building Materials/Weekes Forest Products is a leading distributor of specialty building materials and engineered wood components. This Inside Sales and Customer Service role supports daily sales operations, builds strong customer relationships, and handles order entry with precision in a fast-paced environment.

Ideal candidates have 3+ years in inside sales or related roles, are proficient with MS Office, and can manage multiple projects with strong communication skills.

Qualifications

• 3+ years inside sales, customer service and/or marketing experience.
• Experience with building materials or industrial products is preferred.
• Proficiency in Microsoft Office Suite and CRM basics is expected.

Responsibilities

• Support daily sales operations for a building materials distribution center.
• Build relationships with customers and coworkers based on trust and competence.
• Able to handle detailed work quickly and accurately while supporting multiple projects.
• Enter orders, quotes, and track customer information, following established policies.

Skills

Interpersonal communication

Sales process understanding

Critical thinking

Multi-tasking

Time management

Tools

MS Office Suite

Job description

Description

With all your career options, why not choose a company where you can own part of the business?

WS Building Materials/Weekes Forest Products is 100% Employee-Owned and offers an outstanding suite of employee benefits. Weekes has grown to be the leading distributor of specialty building materials, engineered wood components and industrial lumber materials. At WS/Weekes, you will receive an ownership stake in the value our combined honest efforts create.

Duties/Responsibilities

• Support the daily sales operations of a building materials distribution center.
• Work with customers and co-workers to build solid relationships based on trust and competence.
• Able to handle detailed work quickly and correctly.
• Support a fast-paced environment with multiple projects going simultaneously.
• Utilize the DMSi software Agility, for order entry, purchasing entry, and customer information.
• Follow established guidelines, structure, and policies, while working with and for others
• Maintain customer pricing records.
• Accurate order entry
• Follow up all quotes and handle customer service claims in a timely manner.
• Other duties as assigned.

Sales Support Associate Benefits Package:

• Outstanding Family Medical Benefits Package
• Substantial Stock Ownership Program
• Competitive Compensation Packages
• Paid Time Off (PTO) & 8 Paid Holidays Each Year
• Employer Sponsored Family Dental Insurance
• 401k and Roth 401k Investment Accounts (With Substantial Employer Matching)
• Employer Sponsored Life & Disability Insurance
• Covid vaccination is not required for employment

Required Skills/Abilities

• Strong interpersonal and communication skills.
• Understanding of sales processes.
• Critical thinking skills to quickly solve issues and/or problems.
• Proficiency with prioritizing and meeting multiple deadlines.
• Ability to handle multiple complex tasks simultaneously.

Qualifications

• Experienced with Microsoft Office Suite (Excel, Outlook, Word).
• Prior inside sales and customer service experience.
• Minimum of 3 years’ experience with inside sales, customer service and/or marketing disciplines.
• Industry experience preferred.

Physical Requirements

• Sitting at a desk and working on a computer for prolonged periods.
• Ability to lift and carry office supplies, documents, and small packages up to 20 pounds. Occasionally, heavier lifting may be required.
• Occasional travel could be required.