Administrative Representative (Phone Operator/Cashier)

National Car Rental; Orlando (FL); On-site; USD 20,664 - 21,352; Full time

Benefits offered by this job

Paid time off

Health Benefits

Employee discounts

401k retirement plan

Training and development

Job summary

National Car Rental is looking for an Administrative Representative (Phone Operator/Cashier) at Orlando Airport. Responsibilities include handling customer inquiries, performing administrative tasks, and cash control. Candidates must be at least 18 years old, possess a High School Diploma or G.E.D., and have experience in customer service and office administration. The role requires proficiency in English and the ability to work a flexible 40-hour week, including weekends and holidays. Pay starts at $15.00/hour.

Qualifications

• Must be at least 18 years of age.
• Minimum 1 year experience in customer service and office administration.
• Basic understanding of PC and Microsoft Office Products required.

Responsibilities

• Respond to customer inquiries and direct calls.
• Type reports and maintain centralized files.
• Handle cash and prepare deposits.
• Perform various administrative tasks and maintain supplies.

Skills

Customer service experience

Office administration

Cash handling

PC and Microsoft Office proficiency

English language proficiency

Education

High School Diploma or G.E.D.

Job description

Overview

Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow – for both our company and our employees. National and Alamo has an exciting opportunity for an Administrative Representative (Phone Operator/Cashier). The Administrative Representative provides support for administrative tasks required in the respective city and/or region office. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

We Offer

• Paid time off
• Health Benefits
• Employee discounts
• 401k retirement plan
• Training and development

Location: Orlando Airport (zip code 32827).

Pay: $15.00 / hour ($15.50 / hour after 4pm).

Apart from religious observation, interested candidates must be able to work a flexible full-time (40 hour/week) position, including weekends and holidays. Days off will be on weekdays.

Responsibilities

• Respond appropriately to all customer inquiries and calls. Answer telephone and take messages accordingly. Direct incoming calls appropriately.
• Type reports and correspondence, copy and collate materials and receive, distribute and prepare mail.
• Establish and maintain centralized files; this may include such things as employee files, tracking vacation/sick time and time cards.
• Distribute new employee orientation materials and assist with the completion of required paperwork.
• Provide support on special projects such as title registration, fleet maintenance, maintenance tracking on vehicles, turnback recording, etc., as required.
• Order supplies and forms to maintain adequate supplies; may include supplier, vendor and repair services contact. Maintain copy and fax machines.
• Make travel arrangements as needed.
• Cash control; handle cash and prepare deposits.

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years of age.
• High School Diploma or G.E.D. required.
• Minimum 1 year experience handling basic customer service and office administration functions.
• Minimum 1 year cash handling experience.
• Minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).
• Must be willing to accept a starting pay of $15.00/hr ($15.50/hour after 4pm).
• Must be able to understand, read, write, and speak English.
• Must be willing to work at the Orlando Airport (32827).
• Apart from religious observation, must be able to work a flexible full-time (40 hour/week) shift schedule, including weekends and holidays. Days off will be on weekdays.